Summer Internship – Learning & Development (Instructional Design)

Position: Summer Internship – Learning & Development (Instructional Design)

Compensation: $16.00/hour

Duration: 10 weeks (May through July)

Location: Virginia Beach, Virginia; Salt Lake City, Utah; or St. George, Utah

Looking for a paid summer internship where you can learn, grow, and make a difference? Come join Chartway Credit Union‘s Summer Internship program!

As a Chartway Intern, you have an opportunity to make a positive impact on your community. We have been proudly serving members for more than half a century, and are consistently recognized for our financial strength, ability to make a bright way forward for our members by helping them thrive financially, and for our charitable efforts through our Chartway Promise Foundation.

The Learning & Development Intern will be responsible for redesigning our current self-led Teller (Transaction) Training curriculum. Currently, the training consists of self-led courses, supplemental materials, reading materials, videos, activities, and tests. We would like to redesign the curriculum to better reflect our current and updated processes and to make the curriculum more engaging. Depending on what is discovered in analysis, this may include redesigning of the curriculum as a whole, in addition to the redesign of specifical materials. The Learning Development Intern will conduct an analysis and create a proposal for a redesign plan. 

Responsibilities:  

• Collaborate with retail teams and team members to understand the teller transactions and branch operations
• Conduct needs analyses
• Collaborate with Subject Matter Experts to maximize essential outcomes Identity course goals, objectives, and instructional strategies
• Identify target audience’s training needs 
• Create objectives and select modalities based on desired learning training outcomes 
• Create strategies for driving training engagement and participation

In line with our culture of continuous learning, valuing diversity, and our credit union mission to invest in the communities we serve, we believe in supporting the next generation of business professionals in their endeavors to apply their academic insight and gain practical knowledge in their respective fields. Our Summer Internship program will include a chance to work with leaders in your field, attend executive presentations, lunch and learn trainings, mentoring sessions, and team building events.

We are hosting 13 Full-time Summer Interns in the following areas:

• Business Analytics
• Member/Customer Experience Enhancement
• Marketing/Communications
• Project Management
• Marketing – Credit/Debit Card Services
• Learning & Development – Instructional Design
• Data Engineering
• Data Analytics/Data Science
• Application Technology
• Branch Services
• Information Technology

What are you waiting for – apply today! Please include your resume and a cover letter or paragraph explaining which internship(s) interests you and why you would be a good fit.

Chartway Federal Credit Union is an EOE/M/F/Disability/Vet Employer.

About Organization

Guided by our Purpose and Values, we're honored to serve more than 190,000 members through our branch network and a full line of traditional and digital financial products and services, including Online, Mobile, Video, and Telephone Banking. We're dedicated to unlocking the potential of individuals and families so they can thrive. Get started now and unlock your possible. Visit us at www.Chartway.com.

Additionally, We Value Community because the people we serve and the places they live are connected, and they thrive together. With the support of our circle of members, team, and business partners, we continue to do bright things to strengthen our communities. In addition to awarding college scholarships to deserving student members through our Directors’ Memorial Scholarship Program and volunteering more than 1,100 hours each year to strengthen the communities we serve, we’re proud of our foundation, the Chartway Promise Foundation. Our charitable arm strengthens the communities we serve by partnering with companion charities, sponsors, and contributors to provide the financial support needed to make dreams and wishes come to life for children facing medical challenges. We’ve raised more than $13 million to help thousands of children through our partnerships with charitable children’s groups that share our passion and mission to make a difference. Visit www.ChartwayPromiseFoundation.org to learn more.