Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation’s busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to develop, implement, and assess the effectiveness of training solutions for Pilot’s Talent Development team. This role is responsible for supporting training programs end to end, including administrative/logistical responsibilities and facilitation with emphasis on leadership development.

• Support the curriculum development and training delivery as a member of the Talent Development team using various formats (i.e., instructor-led, virtual, eLearning, etc.).
• Conduct needs assessment and analysis to identify development needs and define learning and performance objectives.
• Create blended learning content aligned with learning objectives.
• Partner with subject matter experts and other internal stakeholders (e.g., department leadership, Human resources staff) to identify needs, develop training content, and deliver most appropriate solutions.
• Apply methods to evaluate and improve the effectiveness and impact of training Team Member performance.
• Manage existing programs; make timely updates based on internal stakeholder feedback and changes in process or business needs.
• Facilitate leadership development and team effectiveness interventions.
• Lead training projects to include developing proposals for learning solutions and managing stakeholders, timelines, and communications to achieve desired outcomes.
• Maintain awareness of industry developments and Pilot’s business to provide relevant and timely solutions.
• Model behaviors that support the company’s common purpose and behaviors; ensure guests and team members are supported at the highest level.
• Ensure all activities are in compliance with rules, regulations, policies, and procedures.
• Support other responsibilities as assigned.

Qualifications

• Bachelor’s degree required, preferably in I/O psychology, human resources, adult education or related field. Master’s degree preferred.
• Minimum 5 years’ experience developing training content required.
• Recognized professional training and related certifications preferred.
• Formal leadership experience preferred.

Additional Information

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay

All your information will be kept confidential according to EEO guidelines

About Organization

Company Overview
Headquartered in Knoxville, Tennessee, Pilot Flying J is the largest operator of travel centers in North America with more than 750 locations throughout the United States and Canada and employs more than 24,000 Team Members. Pilot Flying J services over a million guests every day.

History
Founded by James Haslam II, the first Pilot gas station was opened in Gate City, Virginia, in 1958. After more than four decades of rapid growth, expansion and partnership, Pilot and Marathon Oil Company entered an agreement to form Pilot Travel Centers in 2001.

Over the years, Pilot Travel Centers experienced significant growth and expanded internationally, opening its first travel center in Canada in 2006. In 2007, Pilot bought Marathon Petroleum’s shares and entered a new partnership with CVC Capital Partner in 2008. Two years later, Pilot Travel Centers and Flying J Inc. entered an agreement, officially creating Pilot Flying J on July 1, 2010.

Culture
Pilot Flying J is a family-owned and operated business. While much has changed over the last fifty-plus years, Pilot Flying J stands by the same principles upon which it was founded decades ago: integrity, customer service and valuing team members.