Sr Instructional Designer

Job Family

Talent Management & Learning

Who We Are

Transamerica has been helping people feel better about the future for more than 100 years. We provide investment, retirement, and life insurance solutions to more than 11 million customers throughout the U.S. But the way we see it, our responsibility goes beyond our clients’ accounts. We’re in the business of helping people live well and empowering them to create a better tomorrow through the financial and health-related habits they form today. We help people prepare by providing solutions that consider the whole picture.

What We Do

Transamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology).

Job Description Summary

The Instructional Designer is responsible for the design and development of eLearning and classroom programs delivered by the Customer Care Training department, through video, webinars, on-the-job training, quick reference guides, podcasts, and blended learning.

Job Description

Responsibilities

• Use instructional design, adult learning theories, and industry-recognized design practices (e.g. ADDIE, SAM) to customize and innovate new and existing programs.
• Complete the planning phase of content development using educational technologies and leading developing tools.
• Create course design plans, lead technical development, create storylines, manage project plans, and develop/execute test plans.
• Integrate eLearning formats into existing programs.
• Provide guidance and instruction to trainers on program design.
• Draft and finalize project plans. Suggest improvements to processes.
• Develop reinforcement activities (such as exercises, practices, and review questions) and supporting materials (such as course descriptions, setup instructions and facilitator guides).
• Collaborate with others to lead all phases of development with general guidance, including working with: curriculum management, SMEs, stakeholders, technology resources, vendors and customers.
• Complete the development of storyboards and release of content in accordance with existing departmental processes and standards, including: writing content, interviewing SMEs and documenting information accurately, applying style guidelines, submitting drafts to peers and SMEs for review and incorporating feedback.
• Perform quality assurance for content and course developed eLearning.
• Analyze current training programs for effectiveness and to identify areas for improvement.
• Keep informed of latest trends in authoring tools, learning management systems and virtual collaboration tools. Make recommendation for new tools and software.
• Lead working teams in moderate to highly complex course development acting as project manager when necessary.
• Maintain a library of eLearning modules, video presentations, and other materials.
• Coach and mentor staff analysts; may manage staff as needed.

Qualifications

• Bachelor’s degree in Instructional Design or equivalent experience
• Five years of instructional design experience
• Thorough understanding of instructional design principles, including ability with ADDIE, Kirkpatrick’s level of evaluation, Blooms taxonomy, and adult learning theory
• Excellent verbal and written communication skills
• Analytical ability to evaluate training needs and programs
• Writing and communication skills for creating content and disseminating program information and updates
• Creative thinking skills to conceptualize and brainstorm innovative learning strategies
• Ability to manage multiple projects and meet deadlines within budget
• LMS experience with detailed understanding of SCORM compliance standards
• Proficiency using MS Office tools, including SharePoint and OneNote
• Proficiency using instructional design/development software (e.g. Articulate Storyline, Adobe Captivate, GoAnimate, Brainshark, Adobe Creative Cloud – Photoshop, InDesign, Audition, Premier Pro, Camtasia)

Preferred Qualifications

• Experience with Taleo LMS and Oracle backend databases
• Proficiency using Articulate Storyline 2 or higher

Working Conditions

• Remote environment.

Compensation 

**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations.** 

The Salary for this position generally ranges between $75-90K. This range is an estimate, based on potential qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.  

Additionally, this position is typically eligible for an Annual Bonus of 10% based on the Company Bonus Plan/Individual Performance and is at Company discretion. 

What We Offer   

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.  

Compensation Benefits 

• Competitive Pay 
• Bonus for Eligible Employees 

Benefits Package 

• Pension Plan 
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities

Health and Work/Life Balance Benefits 

• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars 
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• College Coach Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs
• Peer Recognition Program (BRAVO)

Inclusion & Diversity 

Transamerica has made a strong commitment to inclusion and diversity, and we are proud to be an organization where all perspectives are valued. Transamerica has earned recognition for its strong efforts year-over-year, including from the Human Rights Campaign’s Foundation Corporate Equality Index, the Diversity Best Practices Inclusion Index, and Seramount’s “100 Best Companies” list.  

In addition, as part of Transamerica’s commitment to maintaining an inclusive workplace, the company sponsors employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees and provide a supportive environment for raising diversity awareness and promoting inclusive behavior. 

Giving Back  

Transamerica believes our responsibilities extend beyond our corporate walls. That’s why we created the Aegon Transamerica Foundation in 1994. Through a combination of financial grants and the volunteer commitment of our employees, this foundation supports nonprofit organizations focused on the education, health, and well-being of the communities where we live and work.

https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation 

Transamerica’s Parent Company 

Aegon acquired the Transamerica business in 1999. Aegon’s roots go back more than 175 years to the first half of the nineteenth century. Since then, Aegon has grown into an international company, with businesses in the Americas, Europe, and Asia. Today, Aegon is one of the world’s leading financial services organizations, providing life insurance, pensions, and asset management. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.    

Websites 

Transamerica | Protecting Your Wealth and Health since 1906 

Aegon Group Corporate Website | Aegon 

Management Team 

Transamerica Leadership – Standing For Financial Innovation Since 1906 | Transamerica

About Organization

Longer lifespans are changing the way we exist. Instead of the traditional stages of learn, work, and retire, we now have the potential for a more fulfilling, multi-stage life. With this opportunity comes the need to plan for it. We enable financial professionals, brokers, agents, advisors, and employers to energize clients and employees to seize the possibilities longevity brings. So, no matter where someone is on their journey, we can help them have the freedom to live the life they want. Transamerica. Live your best life.