Description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health 

Title: Sr Analyst,Instr Design & Dev

Location: Chicago, IL / Remote

The Senior Associate, Instructional Design is accountable for designing and developing a wide range of engaging and effective learning solutions using a variety of learning modalities. This role will work to develop new courses and programs, redesign existing programs, and create all relevant learning materials. The Senior Associate, Learning Design will build solutions across a variety of subject domains (e.g., onboarding, management & leadership skills, functional knowledge) that support Oakies as they orient to the organization, build core role proficiency, and advance their careers.

Responsibilities

• Use source materials and interviews with subject matter experts to capture relevant information for learning solution development across a range of topics
• Applying adult learning principles and best practices for innovative and engaging learning, and recommend design approaches and interactions that effectively support specific performance objectives
• Build and maintain relationships with various stakeholders, subject matter experts, internal teams, and external vendors to understand performance needs and develop engaging and efficacious content
• Write, edit, and manage content development at all stages of the development lifecycle, ensuring quality standards and timelines are met
• Leverage common online content development tools (e.g., Articulate Rise and/or Storyline) as needed to produce interactive, on-demand assets
• Collaborating with our design team, you may help guide the production of graphic and video assets that are part of the learning experience
• Communicate with stakeholders regarding course design elements, goals, deadlines, and objectives
• Collaborate to identify and resolve issues, risks, and quality challenges
• Contribute to user testing as well as designing and developing program communications and impact assessment plans

This role reports to the Manager, Instructional Design, and has the opportunity for advancement and growth of responsibility.

We’re looking for motivated individuals with:

• University degree required, preferably in instructional/learning design, human resources development, educational technology, communications, or a related field
• At least 2 years of experience in instructional content development in a technology-enabled environment
• Demonstrated experience designing and/or developing a variety of adult learning programs such as digital, classroom, blended, simulation, etc. 
• Knowledge of current adult learning concepts, techniques, frameworks, methodologies, and tools 
• Superior verbal and written communication skills, including editing, with the ability to synthesize information and translate it into poignant and digestible learning interventions
• Excellent writing skills
• Excellent attention to detail, organization, time management, and prioritization skills
• Critical reasoning and problem-solving skills
• Must be highly motivated and organized with the ability to work on multiple projects simultaneously under time constraints 
• Must be open-minded and be able to adapt to a fast-paced, changing environment
• US work authorization 
• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy
• Assuming good intentions
• Creating an unmatched patient experience
• Driving clinical excellence
• Taking ownership and delivering results
• Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to “Rebuild healthcare as it should be”, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits: 

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 – $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 09/20/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.