Work Arrangement: (Home Office/Richmond Hill Office)
Internal Position Title: Specialist, Brand Value Delivery (Contract)
At Mazda, we love sharing the beautiful machines we craft with the world. But even more, we love building relationships with the people who help make it all possible. We are a team of passionate car fanatics with an incurable love affair with the road. We continually strive to challenge the status quo and make it our mission to put people, quality, and experiences before transactions. Ground-breaking technologies and our latest 7th generation products are just the tip of the iceberg. If you possess an unwavering commitment to delivering service excellence and a strong desire to shatter industry stereotypes, Mazda Canada is looking for you.
The Specialist, Brand Value Delivery (Contract) reports to the National Manager, Brand Value Delivery. The position is based out of our Richmond Hill office but can be flexible on home base location. One of the key goals of the Brand Value Delivery team is to support the creation of a story telling culture through product, brand and soft skills training, so that front-line dealership staff, and through them our retail customers, understand what we do and why. Our goal in everything we do should be to help others understand the Mazda Brand Value Proposition. This position will require you to support the development and delivery of these stories, across a range of mediums and platforms.
Essential Duties Include (but Are Not Limited To)
- Project management:
- Production schedules (online and experiential)
- Partner/supplier management
- Budget/invoice processing
- Liaise with suppliers to ensure that learning solutions are delivered on time and on budget
- Collaborate with vendors to upload and test new and updated courses
- Content creation support, including:
- Editing/updating new and existing learning content in the Learning Management System
- Sourcing images
- Proofreading courses/content in the storyboard/development phase
- Create communications to promote new learning content and experiential events
- Generate training reports (ex. course completion, event registration/attendance, etc.)
- Develop a distinct point of view around the industry, the brand, and our place in it
- Research (product, competitors, industry trends etc.)
- Coordinate with Regional Operations to obtain Retail Partner training feedback
- Generation and analysis of key business metrics and reporting related to professional development, cultural improvement initiatives and departmental compliance reporting
- Communication to launch new courses and cascade information both internally and externally
Qualifications (Experience, Knowledge & Skills Required)
- Post-secondary education in Business or related field
- 2-3 years of related experience with corporate culture or educational positions
- Project management experience
- Well-organized with the ability to prepare and analyze a variety of reporting
- Strong analytical skills
- Strong communication skills
- Solid oral and written communication skills
- Desire to openly communicate and work collaboratively to improve workplace efficiency
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Need to have strong excel skills for report creation and data manipulation
- Some travel is required as necessary. Must have a valid driver’s license.
Mazda Canada Inc. is an Equal Opportunity Employer and upon request by the applicant, accommodations will be provided in all parts of the hiring process.
Mazda Canada Inc. is an Employer Partner of the Canadian Center for Diversity and Inclusion, Diversio, Empowering Auto Conference and Equitek Employment Solutions. Our Charity Partners are Indspire and Pathways to Education.
Mazda Canada Inc. is a proud recipient of the Top 100 Greater Toronto Area Employers for 10 years consecutively.
Thank you for your interest in this position!
About Organization
Mazda Canada Inc. (MCI) is a distributor of automobiles and automotive parts headquartered in Richmond Hill, Ontario. At Mazda Canada, we provide a dynamic, challenging and rewarding environment where teamwork and shared responsibility are key drivers of success. Our Company has experienced tremendous growth in the last ten years and is looking for an ambitious, motivated individual to contribute to our continued growth.
