Senior Learning and Development Consultant

The Instructional Designer serves as a course developer and is responsible for assisting the Sr. Instructional Designer build and maintain a role-based curriculum of: instructor-led, web-based, and eLearning courses that meet our customers’ training needs.

This role involves all aspects of course development, including: needs analysis, high level design, detail design, development, beta testing, finalization for production, and rollout.

S/he interfaces with clients as well as project teams.

Essential Duties and Responsibilities

Leadership

Assists the Manager, ETD Instructional Design in:

• Developing effective and efficient customer training processes and procedures
• Training new and existing Clario staff on customer training delivery procedures and best practices

Training Content Development

• Facilitates gathering customer and site training requirements for all studies
• Creates and coordinates the production of raw content to be used in the creation of eLearning, eTraining and Video-based training programs
• Collaborates closely with subject matter experts, management, and various cross-functional teams
• Designs curriculum for specific training programs related to product, project, and protocol-specific training deliverables

Tasks

• Schedule and conduct trainings via web
• Design and develop new technical product training courses for customers
• Work with subject matter experts on course design and content
• Manage activities surrounding needs assessment, design and preparation of technical training
• Work with Engineering & Product Management to integrate new features/functionality into curriculums
• Assist with creating and managing the technical training content repository
• Assist with creating reproducible practices and processes to support new product launches and updates

Other duties and responsibilities

• Other duties are assigned by management.

Qualifications and Skilled Needed

Education

• BA/BS or equivalent

Experience

• Knowledge of eLearning solutions for software application training
• 1-2 years of experience designing and developing technical course materials using proven instructional design methodologies
• Experience developing content suited for multiple delivery channels (instructor-led classes, online virtual classes, and self-paced eLearning training material)
• Ability to create and maintain multiple courses simultaneously
• Ability to meet deadlines, prioritize, and deliver quality results in a time-sensitive environment
• Strong training skills (i.e. is able to determine appropriate training methodology based on identified needs)
• Exceptional written and verbal communication skills
• Excellent decision making, analytical and problem solving skills
• Track record of cross functional collaboration
• Demonstrated success managing complex projects from start to finish, and working effectively with external vendors, as needed
• Experience in creating and managing rapid training engagement processes including: adaptive training plans and timelines preferred
• Experience in eLearning Instructional Design (ID) preferred
• Knowledge of Pharmaceutical industry training methodologies preferred
• The ability to learn technical products quickly using pre-release documentation and pre-release software preferred
• Utilizing virtual delivery platforms such as Adobe Connect preferred
• eLearning or training-related professional certifications are a plus
• A track record of implementing successful global programs preferred
• eLearning development with Adobe eLearning Studio & Adobe Captivate preferred
• Experience in implementing Learning Management and Content Management solutions preferred
• Proficient in course-authoring tools (both technology-based and instructor-led training) such as: Articulate, Captivate, Flash, Microsoft PowerPoint, Word, Visio, and CourseBuilder preferred

About Organization

Clario is a leading healthcare research and technology company that generates high quality clinical evidence for our pharmaceutical, biotech, and medical device partners. We offer comprehensive evidence generation solutions that combine eCOA, cardiac safety, medical imaging, precision motion, and respiratory endpoints.

Since our founding more than 50 years ago, Clario has delivered deep scientific expertise and broad endpoint technologies to help transform lives around the world. Our endpoint data solutions have supported clinical trials over 26,000 times in more than 100 countries. Our global team of science, technology, and operational experts have supported over 60% of all FDA drug approvals since 2019.