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Instructional Design & Technology

Senior Instructional Designer (Hybrid)

Job Type Full-Time  
Experience Level Senior  
Organization Type Corporate L&D  
Pay Range TBD  

CareFirst BlueCross BlueShield

Resp & Qualifications


Focuses on the systematic process employed to develop learning products for the organization through the analysis of learning/business needs, adult learning theory, partnering with subject matter experts, and the ongoing evaluation of programs to maintain accuracy and relevance. Learning products include online courses, instructional manuals, video tutorials, and learning simulations.

Essential Functions:

  • Designs & develops high quality Instructor-led,  eLearning, and multimedia course materials including: course design documents, course outlines, course descriptions, presentation slides, diagrams, lab exercises, instructor guides, lab setup guides, job aids, and assessments.
  • Creates visually appealing products that adhere to branding guidelines utilizing graphic, authoring, and video production tools. 
  • Partners cross functionally to scope requirements, objectives, and deliver projects.  Conducting front end analysis including needs assessment, task analysis, content analysis, and instructional analysis
  • Applies instructional design principles, methodologies and adult learning theories for better learning experiences.
  • Owns the end-to-end design and development process for assigned projects through consistent status updates, leading quality content/product reviews and lessons-learned discussions.

Supervisory Responsibility:

Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.


Education Level: Bachelor’s Degree, Communication, Instructional Design, Technology, Education or related field,  OR  in lieu of a Bachelor’s degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 5 years experience as an instructional designer, trainer or similar role

Preferred Qualifications: Master’s Degree Instructional Design; experience developing learning material using multiple platforms (Adobe, Articulate Storyline, Adobe Premiere).

Licenses/Certifications: E-Learning Instructional Design Certification  Upon Hire

Knowledge, Skills and Abilities (KSAs):

  • Knowledge of how web-based, multimedia and mobile technologies can be used to enhance learning, teaching and assessment.
  • Ability to recognize, analyze, and solve a variety of problems.
  • Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
  • Proficient in Microsoft Office applications.
  • Effective written and interpersonal communication skills.
  • Experience using graphic design.


Department: Training Unit

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer.  It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note:  The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

Physical Demands

The associate is primarily seated while performing the duties of the position.  Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The associate must frequently talk and hear.  Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship


About Organization

CareFirst. It’s not just our name. It’s our promise. Over 3.5 million people trust us with their healthcare needs, and we take this responsibility seriously.

Our vision for healthcare is clear. Quality care should be easy to afford, easy to use and available to everyone. And what we’re building for you is exactly what we expect for ourselves and those we love.

Every day, we make a meaningful difference in the communities where we live and work. We solve real problems for the people we serve with equal parts empathy and urgency—simplifying the complex, delivering tailored solutions and stepping forward with new ideas.

RECRUITMENT FRAUD NOTICE: CareFirst is aware of an increase in fraudulent job offers being made on behalf of our recruitment team. Legitimate CareFirst recruiters will always contact you from an email address ending in “@carefirst.com” and will never ask for a payment in exchange for a job opportunity or ask you to submit sensitive personal information via email, phone, or text.

COVID-19 VACCINATION NOTICE: As a leading healthcare organization, it is our responsibility to do our part to help end this pandemic and protect the health and well-being of our members, workforce, communities, businesses and partners. Our recruiters continue to fill open positions. Interviews and other processes are being modified to protect the safety of our candidates and team members. Effective November 1, 2021, COVID-19 full vaccination is required for all employees, including those who work remotely today or in the future. CareFirst will comply with all state and local laws regarding vaccine mandates. Medical and religious exemptions will be made where appropriate using our standard vaccine exemption processes.

Independent licensee of BCBSA.