The Senior Instructional Designer consults on the analysis, design, and development of training solutions that will address the needs of JetBlue corporate and operational Crewmembers, while fulfilling Federal Aviation Administration (FAA) requirements for regulatory and non-regulatory training programs when applicable. As part of this role, the Senior Instructional Designer manages client and business partner relationships, designs highly effective training and performance support materials based off sound learning principles, and manages projects effectively. This involves partnering with Business Partners, Subject Matter Experts (SMEs), and designated leads using consulting skills to perform needs analysis, select the right delivery option(s), design the solution, and support corporate-wide training initiatives. The Senior Instructional Designer should also be able to develop online or print-based instructional materials to adhere to internal Style & Brand guidelines.
Essential Responsibilities
Minimum Experience and Qualifications
Preferred Experience and Qualifications
Crewmember Expectations
Equipment
Work Environment
Physical Effort
About Organization
When JetBlue first took flight in February 2000, our founding goal was to bring humanity back to air travel, and over two decades later, we still put our customers, crewmembers and communities at the center of everything we do.
Before we even had aircraft to fly, our founders selected five values to guide us, which are safety, caring, integrity, passion and fun. These core values shape our culture and empower our 25,000 crewmembers to deliver a meaningful JetBlue Experience to more than 40 million customers that fly with us each year to nearly 100 cities in the U.S., Caribbean, and Latin America.