logo logo
Instructional Design

Program Manager – Learning & Development

Job Type Full-Time  
Experience Level Mid  
Organization Type Corporate L&D  
Pay Range TBD  

Be unstoppable with us!

T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

This is not a remote position. This role will be located in Overland Park, KS OR Frisco, TX.

On the Office of the CFO (OCFO) team, we offer a fast-paced and team-focused environment, supporting over 2,000 employees across the Finance, Procurement and Supply Chain (FP&SC) team—and we strive to deliver the best experience possible to each employee! In this hands-on position, you will be responsible for designing, implementing, and refining the strategy of our FP&SC Learning, Development & Training (LD&T) programs and initiatives. You will play a significant role in delivering high-quality, engaging learning solutions that reach FP&SC employees and positively reinforce T-Mobile’s enterprise value of “Do It The Right Way. Always.” As a member of a small but mighty team, you will engage daily with wide variety of internal stakeholders as part of the instructional development lifecycle. This role requires an innovative and creative approach to corporate learning, along with exemplary communication, influence, collaboration, analytical, and organizational skills.


  • Manage and own multiple Learning, Development and Training  programs, deliver high-quality, thoughtful learning experiences to employees and co-lead the Finance Procurement &Supply Chain Learning, Development and Training Committee.
  • Develop project plans and schedules and provide budget oversight for programs.
  • Comfortable leading and facilitating trainings, both over video and in-person, with a live audience while maintaining a high degree of executive presence.
  • Build comprehensive reporting dashboards and learner profiles using available data to deliver segmented and targeted learning experiences.
  • Work in a collaborative partnership with FP&SC subject matter authorities, other learning experts in other lines of T-Mobile’s business, and external instructional design consultants and vendors.
  • Manage a meticulous and detailed project management structure to track multiple concurrent training deliverables and provide progress reporting to management, executives, and business partners. Manage assigned budget and resources for the program.
  • Lead and mentor team members to elevate their skills and coach them as they work to achieve individual career goals. Establish an open and positive team culture, passionate about innovation and achievement.
  • Bring changes and suggestions from each program and sub-program to help improve and develop best practices.
  • Also responsible for other duties/projects as assigned by business management as needed.


Bachelor’s Degree Business, Finance, Economics, Sales or related field (Required)

Work Experience:

  • 2-4 years Experience in organizational programs, project management, or related area. (Required)
  • 2-4 years Supervisory or program management experience, including cross-functional management. (Required)
  • Training Facilitation experience (Required)
  • Instructional Design experience (Preferred)
  • Program Management (Required)
  • Communication skills (Required)
  • MS PowerPoint (Required)
  • MS Excel experience (Required)
  • Data analysis experience (Preferred)
  • Instructional design and training facilitation (Preferred)
  • Alteryx or similar data analysis tool (Preferred)_
  • Experience facilitating training (Preferred)
  • Developed or managed a rotation program (Preferred)

 At least 18 years of age

Legally authorized to work in the United States


Travel Required (Yes/No):No

DOT Regulated:

DOT Regulated Position (Yes/No):No

Safety Sensitive Position (Yes/No):No

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays – which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually – paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. 

We don’t stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazng benefits, check out www.t-mobilebenefits.com.  

Never stop growing!

T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.


About Organization

T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile.