Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

• This position organizes, directs and controls all aspects of a site, project or program within an administrative unit. This position is not responsible for providing patient care.

Department Overview

• This position will be assisting us with a new product, working in our TeleHUB operations.
• They will have additional duties to answer inbound calls, assist with appointment scheduling, provide information toreferring providers, assist with connecting provider to provider consults and building strong relationships with our affiliate providers.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

• Oversees administrative matters regarding the day-to-day operations and procedures of an administrative program.
• Develops and implements unit-specific financial goals and performs strategic and tactical planning for the program by establishing short and long range objectives.
• Prepares or assists in preparing proposals, audit reports, protocols, publications, and articles.
• Assesses related training needs and coordinates training programs to meet those needs.
• Develops, and implements department or program specific policies and procedures.
• Serves as the department representative in addressing issues and questions related to the programs, which may include representing the department on various committees.
• Forecasts, prepares, or coordinates the preparation of the program budget and monitors expenditures.
• Negotiates terms of contracts and/or service agreements.
• Stays abreast of legal, or other related changes, impacting the program and makes recommendations for improvement and compliance.
• May develop systems and maintain records to support and advance the program.
• Provides independent oversight and decision making for all activities of a specified program.

Knowledge / Skills / Abilities

• Ability to perform the essential functions of the job as outlined above.
• Demonstrated human relations and effective communication skills.
• Ability to act as a liaison between internal and external constituencies involved in program related activities. Problems arising from these efforts will be addressed by the incumbent who will refer to their manager any issues outside of program policy and procedure guidelines.
• The level of responsibility does not generally extend beyond the parameters of the program except in an advisory capacity.
• Ability to have generalized oversight of more than one program.

Qualifications

Qualifications Required

• Bachelor’s degree in a related field, or equivalency.
• Two additional years of related experience, or equivalency.

Qualifications (Preferred)

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Listening, Sitting, Speaking

Multi-lingual Candidates Welcomed

To inquire about this posting, email: careers@hsc.utah.edu

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu/

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 74316

Reg/Temp Regular

Employment Type Full-Time

Shift Day

Work Schedule M,T, W, T, F, 8am – 4pm

Clinical/Non-Clinical Status Non-Clinical

Location Name 250 Tower

Workplace Set Up On-site

City Salt Lake City

State UT

Department COR ISC 02A OND Prod Mgmt

Category Administrative Professional

Workplace Set Up On-site

About Organization

The University of Utah, located in Salt Lake City in the foothills of the Wasatch Mountains, is the flagship institution of higher learning in Utah. Founded in 1850, it serves over 31,000 students from across the U.S. and the world. With over 72 major subjects at the undergraduate level and more than 90 major fields of study at the graduate level, including law and medicine, the university prepares students to live and compete in the global workplace. Known for its proximity to seven world-class ski resorts within 40 minutes of campus, the U encourages an active, holistic lifestyle, innovation and collaborative thinking to engage students, faculty and business leaders.