C.H. Robinson is seeking a dynamic Principal Instructional Designer to join our team. In this pivotal role, you will provide essential guidance to enhance the learning experience and drive organizational impact for our North American Surface Transportation (NAST) commercial teams. Your expertise in crafting innovative learning solutions and facilitating impactful sessions will shape our approach to learning, address key challenges, and drive business results. You will collaborate with diverse stakeholders to implement effective learning strategies, leveraging adult learning theory and instructional design techniques across various delivery methods. Join us and help shape the future of learning, where your innovative solutions will drive continuous improvement and make a significant impact on our commercial teams and overall business success.

Our ideal candidate can work a hybrid schedule from Eden Prairie, MN, or Chicago, IL. We are also considering candidates who are able to work hybrid from our Phoenix, AZ, Philadelphia, PA, Dallas, TX, and Atlanta, GA office locations.

Responsibilities:

The duties and responsibilities of this position consists of, but are not limited to, the following:

• Analyze learning needs and requirements for complex initiatives, applying instructional design best practices.
• Design, develop, facilitate and maintain synchronous and asynchronous training solutions based on adult learning principles.
• Collaborate with HR and business leaders to develop training objectives and performance-based outcomes.
• Ensure accessibility of training solutions for all employees.
• Partner with SMEs to provide feedback on adult learning principles and scenario-based learning.
• Follow design standards and branding guidelines, ensuring high-quality work.
• Provide leadership and consulting on instructional design and proactive learning solutions.
• Develop strategies to address learning and skill gaps, aligning with company strategy.
• Build strong relationships with stakeholders and consult with HR partners to identify opportunities.
• Continuously improve curriculum based on feedback and stay current on learning industry trends.
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:

• Bachelor’s degree from an accredited college or university
• Minimum 6 years of instructional design, development and facilitation experience
• Ability to travel up to 25% (domestically and internationally)
• Proficient in Microsoft Office of programs
• Proficient with Articulate Storyline and Rise 360, Camtasia, and Adobe Suite
• Expert knowledge in training methodologies such as adult learning theory, the ADDIE process, Agile methodology, Bloom’s Taxonomy, and the Kirkpatrick Phillip models of evaluation and measurement

Preferred Qualifications:

• Master’s degree from an accredited college or university
• Previous sales or account management experience
• Previous logistics industry experience
• Excellent collaboration, detail orientation, relationship building, and influence skills in order to achieve desired results; thrives in a team environment
• Ability to engage and consult with business groups to assess needs
• Ability to convert information into meaningful business context relevant to the learners’ needs
• Excellent ability to clearly communicate complex concepts, systems, procedures, etc.
• Ability to design innovative blended learning focused on the holistic learner experience
• Demonstrated experience consulting, influencing without authority, effectively resolving conflict, and thriving in a fast-paced, decentralized, matrixed, global environment
• Excellent project management skills with strong ability to effectively manage multiple cross-functional projects simultaneously
• Ability to think strategically and deliver in a pragmatic and efficient way
• Continuous improvement mindset that will help improve the employee experience and organizational effectiveness
• Values a diverse and inclusive work enviornment

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off (PTO)
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.

About Organization

C.H. Robinson is one of the original logistics leaders. Companies around the world look to us to reimagine supply chains, advance freight technology, and solve logistics challenges—from the simple to the most complex. Over 90,000 customers and 450,000 contract carriers in our network trust us to manage $22 billion in freight annually. Through our unmatched expertise, unrivaled scale, and tailored solutions, we ensure the seamless delivery of goods across industries and continents via truckload, less-than-truckload, ocean, air, and beyond. As a responsible global citizen, we make supply chains more sustainable and proudly contribute millions to the causes that matter most to our employees. For more information, visit us at chrobinson.com (Nasdaq: CHRW).