Job Reference Number: 23464
Employment Type: Full-Time, Onsite Segment: Elior Corporate
Brand: Elior North America Corporate
State: Texas (US-TX)
The Role at a glance:
We are looking for a dynamic and driven Manager, Learning & Development for our HR Organization to deliver world-class training to our employees across all of our segments. They will be part of solid L & D team reporting directly to our Sr. Director of Learning and Development. This role will be working out of our Houston, TX based office. You will have the opportunity to create, manage and deliver dynamic enterprise training courses for all levels of the company. The role will partner with Operations Training Managers to create and implement training programs for operations.
What you’ll be doing:
- Manage all courses and programs for Elior NA to ensure compliance of company standards and local/state requirements
- Design, support and rollout of new development courses and training materials
- Schedule and manage training calendar to support continuous development of our associates
- Ensure segment Operations Training Managers are aligned with Talent & Culture on design, planning and rollout of all segment courses and programs
- Analyze effectiveness of courses and programs through feedback surveys and LMS data
- Maintain LMS and SharePoint content
What we’re looking for:
Must-haves:
- Bachelor’s degree or equivalent combination of education and experience
- At least 5 years of direct training experience in a corporate environment
- Strong interpersonal and organizational skills as well as the ability to multi-task and prioritize
- Superior presentation and facilitation skills
- Proficient in Microsoft Office and advanced with Microsoft Excel
- Excellent written and verbal communication skills
- Proven track record demonstrating mastery of coaching skills and techniques used to develop team members
- Demonstrated knowledge in current Learning & Development techniques, practices, trends and technology
- Proven ability to build and maintain relationships with internal customers and build rapport with audiences at all levels of the Company.
- Ability to travel required, up to 50%
Nice-to-haves:
- Experience in the hospitality industry
Where you’ll be working:
You will be working in our Houston, TX based office located at 4920 Westway Park Blvd. Houston, TX 77041. This role will be out of the office 4 days of the week with up to 25-50% travel.
Our Benefits:
- Medical (FT Employees)
- Dental
- Vision
- Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
- Discount Program
- Commuter Benefits (Parking and Transit)
- EAP
- 401k
- Sick Time
- Holiday Pay (9 paid holidays)
- Tuition Reimbursement (FT Employees)
- Paid Time Off
#indeedelior
About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer: This job description can be revised by management as needed.
About Organization
Elior North America is a family of distinct hospitality companies with more than 50 years of industry experience and 16,000 team members united in our passion for food, service and excellence. We share an appetite for growth which drives all of us to continually reimagine our customers’ experience. The company is part of the European contract catering firm Elior Group. Learn more at www.elior-na.com.
