Manager, Learning & Development

Overview

Welcome to QuickChek, where we prioritize growth, development, and a commitment to excellence. As the Learning and Development Manager at QuickChek, you will play a pivotal role in shaping the learning landscape for our team members, ensuring that they have the knowledge and skills needed to thrive in their roles. If you’re passionate about fostering a culture of continuous learning, driving professional development, and contributing to the success of a dynamic organization, we want to hear from you.

Some benefits for this role include:

• 401(k) dollar-for-dollar matching up to 6%, as well as a 3% Annual Retirement Contribution from the Company. (Matching vests immediately, ARC after 3 years.)
• Annual STI (Short-Term Incentive/Bonus) based on company and individual performance.
• Health, Dental, and Vision insurance.
• Company-paid Life Insurance, with supplemental insurance options available.

Responsibilities

• Function Leadership: Help develop and implement a comprehensive learning and development strategy aligned with organizational business goals. Collaborate with key stakeholders to understand organizational needs and design effective learning programs.
• Team Leadership: Lead and inspire the Learning and Development team, fostering a positive, collaborative, and high-performing work environment. Mentor team members, providing guidance on instructional design, facilitation, and learning technologies.
• Curriculum Development: Create engaging and impactful training programs that cater to various learning styles and preferences. Stay updated on industry best practices and emerging trends to enhance the effectiveness of learning initiatives.
• Training Delivery: Facilitate training sessions, workshops, and other learning events to ensure high-quality delivery and participant engagement. Evaluate the effectiveness of training programs and make continuous improvements based on feedback and performance metrics.
• Technology Integration: Oversee the management of the learning management system to track and measure the impact of learning initiatives.
• Collaboration: Partner with HR, Operations, and other departments to identify learning needs and align programs with organizational goals. Foster a culture of collaboration and knowledge-sharing across different departments.
• Technology Utilization: Stay current with learning and development technologies and tools to enhance program delivery and efficiency.
• Best Practices: Stay informed about industry best practices and emerging trends in learning and development and apply them to our framework / programs.
• Training Methods: Utilize a variety of training methods, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs and processes.
• Other: Perform any other related duties as required or assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education And Experience

• Bachelor’s degree in HR, Organizational Development, Education, or a related field or equivalent combination of education and experience.
• Proven experience in learning and development, with a focus on instructional design and training delivery.
• Strong leadership skills and the ability to inspire and motivate a team.
• Excellent facilitation, coaching and presentation skills.
• Proficiency with eLearning tools.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a collaborative, team-oriented environment.
• Experience with learning management systems.

Current Accountabilities (these are subject to change at any time)

• Field training, including new-hire training, functional training, and compliance training.
• QuickChek University curricula and workshop scheduling and facilitation
• Leading the Learning and Development team
• Learning Management System
• Training Needs Assessment
• Program Evaluation

Functional Skills / Competencies

• Instructional Design (Proficient)
• Facilitation – ILT and vILT (Advanced)
• Adult Learning
• Technical Aptitude
• Confident in the L&D Discipline

Skills / Competencies

• Collaborates with Others
• Communicates Effectively
• Continuously Improves
• Delivers Results
• Focuses on the Customer
• Innovative / Creative
• Builds and Maintains Relationships
• Influences
• Basic Analytical Skills
• Problem Solving
• Decision Making
• Project Management
• Ability to Deal with Ambiguity
• Works Independently

Traits

• Change Champion
• Flexible
• Curious
• Resilient
• Takes Initiative
• Enthusiastic
• High Learning Agility
• Impeccable Work Ethic

Work Environment

• Lean team
• Multiple priorities

Software Skills Required

Proficient: Office 360 – MS Teams, Outlook, PowerPoint, Excel, Word

Software Skills Preferred

Proficient: Articulate

Proficient: Vyond

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About Organization

QuickChek Corporation: Your Fresh Food & Beverage Market Leader!

Welcome to QuickChek Corporation, where fresh convenience meets total customer satisfaction! With our exceptional fresh coffee and food program, we're dedicated to delivering the best experience for each and every customer.