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Instructional Design

Manager, Learning Delivery

Job Type Full-Time  
Experience Level Mid  
Organization Type Corporate L&D  
Pay Range $70k - $78k / yr  

In this role, you will oversee the day-to-day management of the Curriculum Designer and Training team members with overall responsibility of delivering an innovative, interactive, and engaging learning experiences for BCD employees on the Apple account. This position will support development and deployment of a global L&D strategy for three key areas of the business: corporate travel, meetings & events, and entertainment. You will oversee all department activities; prioritizing initiatives and ensuring training meets the business objectives(s).

As a Manager, Learning Delivery, you will 

  • Create, manage, and implement training programs including, but not limited to new hire, recurrent, and new technologies and procedures for corporate travel, meetings & events, and entertainment segements.
  • Oversee all department activities to meet business objectives; ensuring training is innovative, interactive, and engaging
  • Ensure learning activities are completed by the team on-time and on-budget
  • Observe training delivery and evaluate training session results, providing feedback to both the Training Specialist and the Curriculum Design and Development team
  • Provide effective growth and development opportunities to team members and can lead training sessions themselves, as needed
  • Help to develop training materials that deliver a maximum impact to the audience

About you 

  • Extensive management experience in the travel industry, learning and development field or call center
  • Ability to evaluate strategic priorities and ensure that learning activities contribute to the achievement of goals
  • Strong consultative and collaborative abilities, within and across the organization, to fulfill needs and requests
  • Intermediate understanding of the instructional design process (ADDIE)
  • Experience working with an LMS tools to design and deploy curriculum content
  • Experience in blended learning solutions (formal, informal, eLearning, self-directed, social, etc.)
  • Proficiency on at least one GDS (Sabre, Turbo Sabre or Apollo) is a plus

About us 
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD 

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered 

  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • Work From Anywhere program: you have the potential to work remotely in another country for up to 60 days per year!
  • An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Manager, Learning Delivery is between $70,000 and $78,000. The actual pay depends on your skills, qualifications, experience and geographical location.

About Organization

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2023, BCD achieved US$20.3 billion in sales.