LMS Administrator

Job Summary

The LMS Administrator will be responsible for managing and maintaining the internal and external Learning Management System to support Ventra Health’s training and educational objectives. The ideal candidate will have at least 3 years of experience in administering LMS platforms, a strong technical background, excellent communication skills, and a passion for enhancing the learning experience. This role is for a 6-month 1099 contract.

Essential Functions and Tasks

System Administration:

• Manage the day-to-day operation of the LMS, including user account management, course setup, and content uploads.
• Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal functionality.
• Configure system settings, permissions, and roles to meet the organization’s requirements.

Content Management:

• Collaborate with instructional designers and subject matter experts to upload, organize, and maintain course content within the LMS.
• Ensure content is current, accurate, and aligned with learning objectives.
• Conduct regular audits to review content quality and compliance with standards.

User Support and Training:

• Provide technical support to users, including troubleshooting user issues, answering inquiries, and providing guidance on system usage.
• Develop and deliver training programs for administrators, instructors, and learners on LMS functionality and best practices.
• Create documentation and tutorials to assist users in navigating the LMS platform effectively.

Data Management and Reporting:

• Generate reports on user activity, course completion rates, and other relevant metrics to assess the effectiveness of training initiatives.
• Analyze data to identify trends, opportunities for improvement, and areas for expansion of the LMS capabilities.
• Maintain data integrity and security protocols, ensuring compliance with privacy regulations.
• Education and Experience Requirements
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience administering a Learning Management System, preferably in a corporate setting.
• Proficiency in LMS platforms such as Skilljar, Moodle, Intellum, Docebo, or similar system.
• Strong technical skills, including knowledge of HTML/CSS, SCORM, and other e-learning standards.
• Excellent problem-solving abilities and attention to detail.
• Effective communication and interpersonal skills, with the ability to interact with diverse stakeholders.
• Proven ability to work independently and collaboratively in a fast-paced environment.
• Knowledge, Skills, and Abilities
• Strong analytical and problem-solving skills to troubleshoot technical issues and implement effective solutions.
• Ability to manage multiple tasks and priorities effectively, with attention to detail and accuracy.
• Experience delivering training sessions or workshops to end-users on LMS functionality and best practices.
• Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
• Ability to remain flexible and work within a collaborative and fast paced environment.
• Understand and comply with company policies and procedures.
• Strong oral, written, and interpersonal communication skills.
• Strong time management and organizational skills.

Compensation

Base Compensation for this position: $45.00 – $55.00 Hourly 

Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons 

This position is also eligible for discretionary performance bonuses in accordance with company policies

About Organization

One Organization with One Focus - To provide world-class technology-enabled revenue cycle management and related business solutions for hospital-based physician specialties.