LMS Administrator

Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. 

Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, who trust Veeam to keep their businesses running.

Veeam Software is the leader in data backup, recovery, and ransomware protection with over 400,000 customers worldwide. Our Corporate Technology team is responsible for the development of software solutions for all internal Veeam business departments as well as external customers and partners. We provide software applications, services, and data to automate businesses processes and maximize efficiency throughout the enterprise. 

This role is a member of the Business Applications team.

Your tasks will include: 

• Upload, configure, and manage online courses, training curriculums, and associated materials. 
• Facilitate knowledge assessments and evaluations. 
• Work closely with content creators to ensure alignment with training objectives. 
• Schedule, coordinate, and oversee instructor led training (ILT) events and sessions. 
• Oversee user groups and establish appropriate user security protocols. 
• Design communication templates, generate detailed reports, and establish dashboards. 
• Implement workflows for streamlined task assignments. 
• Provide assistance to system users for functional queries. 
• Leverage all existing knowledge sources to identify solutions for various LMS problems (online help, customer support, customer success forums, internal Confluence knowledge base, etc.)
• Escalate product issues with the LMS provider’s Customer Support service. 

What we expect: 

• Previous HR or LMS systems administration experience required.
• Well organized, with great attention to detail. 
• Ability to solve problems, make decisions and take actions. 
• Ability to interact and work well with associates at all levels. 
• Good knowledge of Excel. 
• Basic knowledge of HTML/CSS. 
• Good command of English language, both written and spoken.

What will be an advantage: 

• Previous experience in administrating Cornerstone on Demand LMS (CSOD) highly desired.  
• Core CSX System Administration Certification desired. 
• Working experience with ServiceNow, Confluence, and Jira is a plus. 

We offer: 

• Unlimited PTO 
• Medical, dental, and vision benefits that start on day one 
• Flexible spending accounts 
• Life insurance and short-term and long-term disability coverage 
• Family planning support benefits, along with 100% paid maternity and parental leave 
• 401k match 
• Veeam Care Days – additional 24 hours for your volunteering activities 
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program. 

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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.  

The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. 

By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.