LMS Administrator

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

As the LMS Administrator at Hims & Hers, you will play a vital role in managing our learning ecosystem and harnessing data analytics to optimize training initiatives. Your technical proficiency and analytical skills will help shape the learning experiences for our employees and partners, ensuring their ongoing development and success. You will be responsible for maintaining the LMS, ensuring its functionality, and using data-driven insights to enhance the effectiveness of our training initiatives.

What You Will Do:

• LMS Administration:
  • Manage and administer the Learning Management System (LMS), including user accounts, permissions, and content management.
  • Ensure the LMS is up-to-date, user-friendly, and aligned with industry best practices.
  • Provide technical support and training to users, including troubleshooting issues and assisting with course enrollment.
• Content Management:
  • Collaborate with instructional designers, content creators, and subject matter experts to upload and organize training materials and courses within the LMS.
  • Monitor and maintain course catalogs, ensuring accurate and current information.
• Reporting: 
  • Utilize data analytics tools to gather and analyze LMS usage data, learner performance, and training effectiveness.
  • Generate reports, dashboards, and data visualizations to track key performance indicators and provide insights for continuous improvement.
• User Support:
  • Assist users with technical issues related to the LMS, including login problems, navigation, and access to training materials.
• Compliance and Security:
  • Ensure that the LMS complies with relevant healthcare regulations and security standards, including data privacy and confidentiality.
• Integration and Upgrades:
  • Collaborate with IT and business partners to integrate the LMS with other systems and business intelligence tools, ensuring seamless data flow.
  • Stay informed about LMS updates and upgrades, evaluating their relevance to the organization and implementing them as needed.

You Have:

• 2 years of experience in Learning Management System administration and data analysis, in a corporate environment.
• Proficiency in LMS platforms and data analytics tools (experience in the Docebo LMS is a plus).
• Strong analytical skills with the ability to interpret and communicate data insights.
• Excellent problem-solving and technical troubleshooting abilities.
• Knowledge of healthcare compliance and security regulations is a plus.

Our Benefits (there are more but here are some highlights):

• Competitive salary & comprehensive health benefits including medical, dental & vision

#LI-Remote 

Outlined below is a reasonable estimate of H&H’s compensation range for this role.  

H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

An estimate of the current hourly range for US-based employees is $25—$31 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com. Please do not send resumes to this email address.

For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information.