Job Description

Already have a background in learning & development? Join the Commercial & Investment Bank Learning Team!

As a Learning Senior Specialist in Commercial & Investment Bank (CIB) team, you will provide best-in-class training to support the business priorities and to attract and retain top talent in the industry. Our training programs are distinguished by extensive business engagement with CIB professionals actively involved in training design and instruction on a global basis. You will partner closely with the business, Human Resource Business Partners and Specialists to support training and development programs for professionals.

Job Responsibilities

• Provide end-to-end project management and coordination of numerous aspects of our Investment Banking and Markets training programs, including classroom, virtual or on demand offerings
• Manage nomination/participant lists, send communications, produce training materials, reserve conference rooms and manage set-up, arrange audio/visual, order catering, etc.
• Serve as logistical point of contact for individuals attending programs
• Assist in scheduling of internal speakers/subject matter experts and/or vendors and collect presentations for programs
• Ensure accuracy and organization of data in Learning app (the Learning Management System), training calendars, shared drives, and intranet sites
• Create learning surveys, as well as other ad-hoc reports when needed
• Manage budget, create purchasing orders, allocate invoices to appropriate cost centers and track in spreadsheet for each of the businesses
• Assist with special projects

Required Qualifications, Capabilities, And Skills

• Bachelors’ degree required or 1+ years of relevant learning and development, program and / or project management experience
• Meticulous attention to detail and excellent organizational skills
• Ability to effectively prioritize and manage multiple projects simultaneously
• Superior teamwork skills and willingness to seamlessly back-up team members on the fly
• Self-motivated with the ability to work independently to meet deadlines and produce quality results
• Strong written and oral communication skills
• Flexibility in work hours when required by training programs
• Driven, enthusiastic and positive “can-do” attitude
• Proficiency in Microsoft Office applications

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About Organization

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.

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© 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.