Description

As part of the broader strategy for Striving to be Earth’s Best Employer, this role promotes workplace effectiveness, employee experience and engagement, and talent retention for the immediate and long-term success of individual team members and business objectives. This is done by collaboratively partnering cross-functionally to facilitate alignment, collaboration, productivity, and job satisfaction to identify needs for onboarding, upskilling, and engagement while deploying the strategy. The role will include coordinating and executing on Business and employee needs. This role will play crucial role linking scaling the efforts across the team.

Key job responsibilities

• Develop and maintain the execution of employee technical certifications for FTR
• Operationalize, evaluate, mechanize, and scale the certification initiatives that successfully elevate team member’s strategic understanding and employee’s self-driven alignment to the broader org vision
• Navigate high ambiguity by gathering and actioning on Voice of the Customer (VOC) feedback from world-wide employees and subject matter experts for the upskilling needs across job functions.
• Advise senior leaders and advocate for the employee experience in ways that build and sustain a culture of trust, wellness and belonging
• Facilitate agile, two-way communication across global nodes and promote inclusive learning products
• Business travel (including international if needed) – approximately 33%

A day in the life

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About The Team

Robotics Experience serves internal customers, including team members and senior leaders, across the org by creating solutions and employee experiences that positively impact organizational performance and team member sentiment. We achieve this mission with a specific focus on developing strong collaborative, cross-functional partnerships and leveraging technology to maximize our impact on the business. We use data and employee experience feedback as our guide. We relentlessly strive to make continuous learning, personal development, diversity, inclusion, and engagement the foundation of our organization’s culture and employee experience.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company – Amazon.com Services LLC

About Organization

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.