Job Summary

Job Description

What is the Opportunity?

Acts as a primary delivery advisor, responsible for the end-to-end program management and execution for learning solutions within an assigned portfolio. Accountable for partnering with key stakeholders across various Lines of Business (LOBs) to ensure implementation and delivery of learning programs. Delivers on desired outcomes and addresses identified learning and performance gaps.

What will you do?

• Manage all aspects of delivery including risks and potential impact; post-implementation review with a view to refinement, cost containment, adjustment and continuous improvement.
• Utilize unit-based costing model to create and validate estimates; assist in the building of program road maps; manage scope changes.
• Manage planning and implementation of learning program deliveries/scheduling of leader/facilitator led sessions within an assigned portfolio (i.e. classroom, web-ex, video conferencing, and leadership conferences/forums), providing advice and council as needed.
• Manage learning program delivery scheduling and planning to maximize resource use and minimize costs providing senior management with timely updates on operational delivery issues.
• Participate in planning, costing, and monitoring budget including invoice payments for purchases relating to the delivery of learning events including charge outs.
• Provide reporting (when required) of enrolment stats (i.e. attendees, cancellations, and no shows) to provide value and insights.
• Attend LOB planning meetings, town halls and regular meetings as required.
• Participate in Program Post Implementation Reviews
• Partner with Vendor Management to manage relationships with external service providers; follows VM processes and procedures when engaging external vendors; approve project-related vendor invoices.
• Maintain an understanding of current trends, systems, technologies, and practices; and proactively share insights and best practices in design and development.
• Source / contract – rooms/venues/locations (including room set-up recommendations); internal/external facilitation vendors; hospitality, audio/visual; print/vendor materials.

What do you need to succeed?

• Bachelor’s Degree
• 2-4 or more years of experience in project or program management
• Experience managing a budget
• Strong organization skills in a role that manages multiple priorities simultaneously

Nice-to-Have

• 2-4 or more years of experience in a Learning & Development role
• Experience in banking or financial services, specifically Capital Markets
• Experience using Workday or another HRIS
• Experience using a survey collection tool like Achievers, Survey Monkey or Qualtrics

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

The good-faith expected salary range for the above position is $65,000- $105,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Budgeting, Business Case Design, Client Counseling, Customer Success, Data Gathering Analysis, Decision Making, Group Problem Solving, Organizing, Planning Ability, Project Management, Solution Evaluation, Storytelling, Teamwork, Time Management, Training Needs Analysis (TNA)

Additional Job Details

Address:

GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITY

City:

Jersey City

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-03-03

Application Deadline:

2025-03-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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About Organization

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.