Who are we?

Versant Health is one of the nation’s leading administrators of managed vision care, serving millions of our clients’ members nationwide. We are driven by our mission to help members enjoy the wonders of sight through healthy eyes and vision.

As a Versant Health associate, you can enjoy a comprehensive Total Rewards package, which includes health and dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, no-cost-to-you vision insurance for you and your qualified dependents. We are also invested in your success. There are many opportunities for advancement and development throughout all stages of your career with us.

See how you can make a difference with the support of strong leadership and a team environment.

See Everything, Be Anything™.

What are we looking for?

Working with training leadership and other key stakeholders, this position collaborates with department leadership and members of the training team to facilitate the administration, organization, and reporting of training activities including maintenance of training programs through our learning and content management systems. This position works with department leadership to create, update, and distribute Enterprise Learning, Training, and Performance Improvement reports, including but not limited to completion of employee development training programs and new hire training requirements as well as related training outcomes. In addition, this position will be a main point of contact for the Summer Intern Program and will coordinate and support all related logistics and reporting.

Where you will have an impact

• Ensures enterprise learning processes and policies are administered effectively
• Coordinates training class schedules and communicates with learners and managers
• Maintains training records such as training requests, training rosters, calendars, and attendance records in content management systems including our LMS
• Tracks and coordinates knowledge base change requests
• Creates learning paths, assigns training curricula, and manages user permissions and roles in the LMS and other content management systems
• Tracks and reports on course completion and graduation rates for training programs
• Collects and analyzes data on training activities, knowledge base usage, and course outcomes
• Partners with training leadership to create and distribute detailed reporting on training outcomes and trends
• Creates new resources and updates departmental processes to support the team as needed
• Communicates with all levels of employees within the organization to coordinate new training and knowledge base change requests
• Communicates with stakeholders, coordinates logistics, creates and provides outcome reports related to the Summer Intern program
• May be required to provide LMS technical support regarding course enrollments and reporting
• Other duties as assigned

What’s necessary to do the job?

• Highschool diploma or equivalent required; college degree preferred
• A minimum of 5 years experience working in a similar role required
• Demonstrated experience managing and administering a learning management system
• Experience with data analytics and reporting
• Knowledge and experience in insurance, health, or vision care industry a plus
• Excellent communication skills both written and verbal
• Ability to work quickly and juggle multiple priorities simultaneously
• Advanced software proficiency in MS Office (Word, Excel, SharePoint, Outlook)
• Familiarity with Business Intelligence reporting tools such as Tableau preferred
• Experience using virtual meeting tools such as Microsoft Teams or similar products

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

The wage range for applicants for this position is [$65,000.00 to $70,000.00].

All incentives and benefits are subject to the applicable plan terms.

About Organization

Our purpose is grounded in the belief that when people can see everything, they hold the power to become anything they set their sights on—in their personal lives, in their communities, and in the world. Powered by Davis Vision and Superior Vision, we are one of the nation’s leading managed vision care companies. Learn more about our team, our expertise, and our commitment to serve.