Description
The Learning Experience Designer will play a crucial role in enhancing safety capability building across Amazon’s global Workplace Health and Safety (WHS) Team. This position requires an experienced design manager who excels in instructional design and training development, capable of creating engaging and effective training solutions for a diverse audience. The role involves managing multiple projects, collaborating with stakeholders, and continuously improving learning experiences through innovative strategies and technologies.
If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Key job responsibilities
- Work backwards with business and program teams to maximize learner experience (LX) throughout the ADDIE cycle.
- Develop, innovate, and own Learning Experience Design (LXD) strategy and roadmap.
- Measure learning impact and continuously improve program quality.
- Monitor industry trends and apply best practices from internal and external L&D communities.
- Collaborate with subject matter experts (SMEs) and stakeholders to understand training needs.
- Evaluate existing training to identify opportunities for improvement.
- Scope, design, and develop engaging and informative training materials.
- Manage content source files in shared libraries.
- Oversee course content and training session scheduling within the Learning Management System.
- Maintain and monitor all course content, assessments, and reporting data within the LMS.
- Support continual process improvement for high-quality, scalable programs.
- Leverage technology to enhance learner access to knowledge and provide just-in-time learning.
A day in the life
An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams. They will have demonstrated project management experience and the organizational discipline to track and manage instructional design work for several complex projects simultaneously, while creating and improving blended learning solutions that fit our peculiar Amazon culture.
Basic Qualifications
- A minimum of a BS/BA degree + 5 years of experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required
- Proficient in Articulate Storyline and Articulate Rise
- Proficient in Camtasia, Adobe Premiere, or a similar application
- Proficient in Microsoft Office applications: Word, Excel, PowerPoint, Visio, etc.
- Proficient in video editing and audio editing
- Experience using data and metrics to determine and drive improvements
Preferred Qualifications
- Experience working in a complex, multi-national organization, and producing content in multiple languages
- Experience building processes, project management, and schedules
- Experience maintaining courses within a Learning Management System
- Proficiency in the following instructional design methodologies: ADDIE (Analyze, Design, Develop, Implement, and Evaluate) Model, SAM (Successive Approximation Model) Model, and Performance Support
- Experience measuring effectiveness of training programs to ensure they meet the goals of the project
- Strong project management and boundary-setting skills that ensure timely turnaround of deliverables
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $108,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
