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eLearning TechnologyInstructional Design

Learning Experience Designer, Data Center

Job Type Full-Time  
Experience Level Entry   Mid  
Organization Type Corporate L&D  
Pay Range $110k - $215k  
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Description

Are you ready for your next design challenge? The Learning Experience Design team is building workforce learning for the FUTURE – rethinking not only the content we produce, but the way content it is consumed. We are a team of Day 1 designers who work closely with content experts, technology and metrics to drive new ways of learning in the workplace for Data Centers around the world. We are building in virtual reality, augmented reality, games, and more! If you are looking to lead the change in workforce learning, this may be the role you’ve been waiting for.

AWS Data Center Learning is responsible for providing training and career development based learning paths to all new and existing data center technicians world-wide. Our team is constantly looking to optimize the training experience and provide our field operations teams with the highest skilled workforce.

The Learning Exp Designer will ensure that we’re aligned to the highest value learning opportunities to not only improve our learner experience, but to drive internal development processes as well. Responsibilities include working with cross-functional teams on process optimization and training content development that supports reduction in time-to-productivity and decrease in error rates for Data Center roles. The ideal candidate thrives in a fast paced, highly engaged environment, and has the ability to connect the dots organizationally, network effortlessly and influence various roles, levels and profiles to drive collaboration, as well as grow fellow designers and develop the best.

Key job responsibilities

  • Design, develop, and deploy training as part of a blended learning strategy
  • Partner with cross-functional teams to build out development experiences with a global mindset
  • Solve business problems with focus on understanding root causes and driving forward-looking opportunities
  • Work with technical SMEs to design and create engaging end user training
  • Manage multiple complex curricula development projects simultaneously
  • Develop training materials that align to a blended training delivery strategy, including and not limited to: self-directed, instructor led (ILT), virtual (vILT), and hands-on practical training
  • Measure impact and quickly revise content/modality to address specific feedback, as needed
  • Create reliable and valid learner evaluation tools to gauge knowledge and skill transfer 
  • Drive use of evaluation and performance data to improve learning content

We are open to hiring candidates to work out of one of the following locations:

Herndon, VA, USA

Basic Qualifications

  • BA or BS degree in a relevant field such as instructional technology, educational technology, organizational development or 3+ years of relevant experience in instructional design 
  • 5+ Years developing and executing strategies, development and delivery of creative and innovative training solutions
  • 5+ years of experience developing training in a variety of delivery modalities

Preferred Qualifications

  • Experience working as a consultant in a corporate or start up environment.
  • Experience working with remote teams and an international audience
  • Obsessed about the customer experience, high standards, and continually inspire others to do better for the customer
  • Experience gathering, building, interpreting, and communicating performance metrics to multiple organizational levels
  • Technical aptitude to be able to quickly learn new technologies and develop various learning solutions

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $110,600/year in our lowest geographic market up to $215,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.