Description

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Amazon is seeking a highly motivated and experienced Senior Learning and Development Specialist to join our Launch Operations team. The Launch Operations team is the ‘last mile’ of delivering our satellites to orbit. The team consists of Mission Managers, Payload Processing facilities team, Satellite processing teams, and technical and strategic initiative teams. The team is part of the Production Operations organization which is responsible for overseeing and managing the manufacturing, transportation, and processes of satellites.

In this role, you will be responsible for establishing a Learning and Development program from the ground up. This greenfield opportunity requires an innovative approach to creating, implementing, and managing all aspects of the training and development lifecycle. The ideal candidate has an entrepreneurial mindset and the ability to create learning and development programs for both engineers and technicians. This role requires exceptional written and verbal communication skills, high judgment when clear guidelines may not exist, and the ability to work independently in a fast-paced environment. To be successful you need to be highly motivated and detail oriented while showing the highest standards of execution.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

• Partner with program managers, subject matter experts (SMEs), and key stakeholders to identify training needs and ensure alignment of training initiatives with business objectives.
• Conduct needs analyses and create detailed storyboards to map out engaging and effective learning experiences.
• Manage multiple curricula development projects simultaneously and maintain the annual training calendar to align with the evolving needs of the Lunch Operations team.
• Own the development and facilitation of a new hire onboarding orientation program that is tailored for engineers and technicians, ensuring a smooth integration into the team.
• Design and deliver engaging, effective training content using various methodologies (e.g., classroom, e-learning, hands-on workshops).
• Collaborate with subject matter experts to identify skill gaps and develop targeted training solutions.
• Solve business problems with focus on understanding root causes and driving forward-looking opportunities.
• Evaluate the effectiveness of learning programs and continuously improve based on feedback and performance metrics.
• Manage multiple projects simultaneously while adapting to shifting priorities in a fast-paced environment.
• Stay current with industry trends and best practices in learning and development, particularly in aerospace and technical fields.

Basic Qualifications

• Bachelor’s degree in instructional technology, educational technology, organizational development, or related field or experience in instructional design or learning experience design.
• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• 5+ years experience in a Learning and Development role.
• Experience collaborating with technical and learning partners for implementation within a learning management system.
• Experience using computers to develop instructional materials and presentations.
• Advanced multimedia development in graphic design, audio, video, and/or animation (e.g. Adobe Illustrator, Photoshop).
• NASA Badge: Ability to pass Kennedy Space Center background checks.

Preferred Qualifications

• Background or familiarity with space applications and programs, particularly launch operations and payload processing (eg. operating in a clean room environment, ESD controls etc).

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company – Amazon Kuiper Infrastructure LLC

Job ID: A2898956

About Organization

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.