General Information

Job ID

ATR47975

Posting Job Title

Learning & Development Lead

Locations

GA Atlanta Headquarters

Employment Type

Full Time

Date Posted

17-Jan-2025

Relocation Support

No

Description & Requirements

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The Opportunity

Lead Learning and Org Dev Support role is a critical business partner to the Manager of Design and Divisional L&D Lead, as well as to their divisional HR partners. Seen as a key support role, enabling strategy through the design of effective learning solutions for our frontline employees and functional management team members, as assigned. This individual works with the Manager of Design, HR and Business Unit leaders to identify needs, partner with SMEs, and design and deliver learning solutions that can be delivered through our core learning processes (orientation, onboarding, job certification and certification and developmental learning tools) They are responsible for using their knowledge on learning design to create (ADDIE model, or other design models) solutions that change behaviors, enable performance and improve our employee experiences. As a key contributor to the division this team member will support the delivery and scale of learning solutions through an assigned area. Their ability to communicate, drive projects and enable change management partnered with L&D, HR and the business, is critical to their success.

How You Will Impact Smurfit Westrock

• Lead and manage delivery of multiple L&D design projects (including assessment/ measurement – to scale and continuously improve world class learning experiences).
• Key support for implementation and scale of L&D content designed for operations & our frontline employees
• Able to solve complex problems through needs analysis manage multiple projects & delivery timelines at one time, using core project management tools like team charters, project timelines & strong communication cadence/ methods to customers & stakeholders
• Design and delivery expertise in both classroom & e-learning modalities, as needed
• Oversee the measurement strategy (course evaluation process) including attendee and facilitator feedback, and create an opportunity to share course data with stakeholders
• Deliver and support a high level of customer service in all interactions
• Prioritize projects to support department’s ability to deliver needed outcomes
• Demonstrate and incorporate adult learning expertise and instructional design best practices while developing synchronous and asynchronous curricula and learning materials
• Manage and partner with content vendors as needed to ensure learning solution delivery
• Responsible to administer the Cornerstone Learning Management System (LMS) – Able to build, track and assign training
• Responsible to ensure training documentation is stored, linked, and utilized as a part of the training process in a systemic way
• Deploy ADDIE model to create world class learning experiences to close skill gaps and provide opportunities for upskilling and continuous development
• Provide an innovative and customer first mindset, while considering emerging technologies, as you strive to reduce risk, leverage synergies, and build sustainable learning experiences
• Additional duties as assigned

What You Need To Succeed

• Growth and Results Oriented: A goal-driven individual who continuously seeks improvement and consistently provides effective solutions to challenges.
• Innovation & Problem Solving: Able to support implementation of new processes and new learning technologies to drive training into the flow of work, including solving complex problems across multiple stakeholders and systems/ processes
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
• Accountability: Holds self and others responsible for actions and results
• Influence: Able to partner and build relationships to influence teams to work together, share best practice and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/or when to seek additional input, and drive for consensus
• Communication: Creates an environment of two-way communication, to build a shared understanding, meet deliverables and to ensure L&D can document and teach critical work processes
• Minimum of 2-3 years’ experience in adult learning, instructional design (ADDIE), corporate training, or professional services environment, with an emphasis on e-learning and multimedia technologies
• Proven ability to manage the complete lifecycle for in person and e-Learning environments to include management of deliverables within scheduling requirements against defined milestones and deadlines
• Strong knowledge and application of e-learning development tools, that include Articulate 360/Storyline, Adobe Captivate, and Adobe Creative Cloud (Photoshop, InDesign), and evaluation models to include Kirkpatrick
• Prefer industry knowledge, or experience in manufacturing
• Demonstrated proficiency with Learning Management Systems
• ATD Instructional Design Certification/ Other HR, Learning, Continuous Improvement Cert (preferred)
• Bachelor’s Degree in HR, or Learning (preferred)
• Microsoft Office – Teams, Word, Excel, Outlook, PowerPoint, Forms
• Facilitation/ Presentation Skills
• Influencing/ Effective Communication
• Project Management
• Program Management

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.

About Organization

Smurfit Westrock is the global leader of paper-based packaging solutions. With more than 100,000 employees, 500 converting operations, and 63 mills across 40 countries, we provide our customers with an expansive range of distinctive, innovative products. Learn more about how we’re creating the future of packaging together. www.smurfitwestrock.com