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Instructional Design & Technology

Learning & Development Instructional Designer

Job Type Full-Time  
Experience Level Entry   Mid  
Organization Type Non-Profit  
Pay Range TBD  


The Instructional Designer is responsible for working closely with clients to conceptualize, design, and write highly interactive learning solutions (e-learning, instructor-led training, blended solutions) that target learning objectives and improve performance. The right candidate believes in the importance of treating customers with respect, including listening well and presenting appropriate solutions. 

Status: Full-time             

Location: Riedman Campus

Department: Learning & Development

Schedule: Monday – Friday; Days


  • Bachelor’s degree required in Instructional Design, Instructional Systems Design, English, Journalism, Business Administration or related field. 
  • Minimum of three (3) years of experience developing custom training solutions
  • Minimum of three (3) years of Project Management experience
  • Creative, strategic thinker
  • Excellent customer service, communication and interpersonal skills

Rochester Regional Health


  • Project Management. Build project plans that help cross-functional team achieve budget, time and quality metrics; communicate project status to internal and customer stakeholder; identify risks to project cost/quality/schedule/customer satisfaction and mitigate or escalate as appropriate; develop system and user acceptance testing
  • Customer Service & Collaboration. Assess client needs to determine appropriate performance interventions; author and create instructional strategies based on client needs; provide guidance and specialized knowledge to other members of the team; develop alliances and working relationships with subject matter experts
  • Design & Development. Design in Articulate, Captivate and other technology-based authoring tools with minimal support; create training content using custom storyboard templates; research and develop new technologies, standard templates, models and job aids for system-wide multimedia training development


Licenses/ Certifications:

Physical Requirements:

S – Sedentary Work – Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.

Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.

About Organization

Rochester Regional Health, headquartered in Rochester, NY, is a physician-led integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. We are passionate about providing healthcare solutions that matter, wherever and whenever our community needs them most.

Today, we offer comprehensive care from 200+ locations, including: Rochester General Hospital, Unity Hospital, Newark-Wayne Community Hospital, United Memorial Medical Center, Clifton-Springs Hospital and Clinic, and St. Lawrence Health System Hospitals; more than 150 primary and specialty practices, rehabilitation centers and ambulatory campuses; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and ACM Global Laboratories, a global leader in patient and clinical trials.

From harnessing research and technology to helping patients redefine the odds – we are leading the evolution of healthcare. It is a commitment to health that exceeds expectations, offering flexible, convenient care to all.

Learn more about Rochester Regional Health at careers.rochesterregional.org.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran