The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

If you are a current AESO employee or contractor, please view openings and apply through our internal site at Workday.

We are looking for a talented Learning & Development Coordinator to join our People & Culture team. Reporting to the Manager, Learning & Development, you will be responsible for providing learning and development support for corporate education initiatives. You will be the first point of contact for all corporate university programs and will manage enquiries and provide support to users of online learning platforms. You will also be involved in coordination and delivery of learning & development programs and activities from initiating contracts, coordinating course material, compiling reports, managing financial requirements, and supporting system requirements including learning management, faculty engagement, and employee and consultant/vendor interaction. This position requires a high level of organization, with the ability to prioritize and manage complex, multiple programs to meet employee, contractor and overall requirements and deadlines.

This full-time opportunity offers a competitive salary, and a variable pay program. We also have paid vacation and flex time, health and dental benefits, mental health support, a defined contribution pension plan, and learning and development opportunities as part of your overall compensation package. We support a hybrid work environment, where the team is in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are flexible for where you work best.

Signs you will succeed and enjoy working in this team:

• You thrive in a fast-paced and dynamic environment and are looking for an opportunity to embark on transformative industry change
• You enjoy working in a team of bright professionals and participating in lively debates
• You embrace change and pivot and adapt with ease
• You like working in a diverse atmosphere – our team celebrates our colleagues’ varied backgrounds, experiences, and perspectives
• You work well independently to solve problems and troubleshoot issues
• You demonstrate strong organizational skills and attention to detail, including prioritizing and managing multiple demands effectively
• You have excellent written and spoken communication skills
• You take initiative and have a natural ability in providing a positive, service driven attitude

Accountabilities include:

• Support live online learning events as the webinar administrator, and provide basic training to faculty as required
• Support live in-person learning event logistics
• Schedule faculty and resources
• Manage and schedule reviews of learning materials in LMS and on SharePoint
• Track program status, resources and deadlines
• Maintain course records in LMS and related systems, and collect and report on course feedback
• Generate and compile records and reports in collaboration with HRIS
• Provide user support and account creation/maintenance for tools used by L&D
• Manage learner enquiries and troubleshoot technical issues
• Assist with vendor management and establishing vendor contracts
• Coordinate and monitor expenses
• Order materials and supplies

You have:

• A bachelor’s degree and/or an acceptable combination of education and experience may be considered
• Proficiency in Word, Excel, Outlook, PowerPoint, and SharePoint
• 1-3 years of experience in providing administrative support
• Experience as administrator of webinar and video conferencing software
• Experience in learning management systems, particularly Workday, is considered an asset

Application deadline: April 21, 2025

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the “AESO”) is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Freedom of Information and Protection of Privacy Act (FOIP Act) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 33 of the FOIP Act.

About Organization

Our mandate is to provide for the safe, reliable and economic operation of the interconnected electric system and to promote a fair, efficient and openly competitive electricity market.

We do this in four key areas:

Direct The Safe and Reliable Operation of the Grid: We work with industry partners to keep electricity safely and reliably flowing throughout the province. Our System Controllers dispatch generation to meet electricity demand and direct the operation of the transmission system 24/7, 365 days a year. We ensure almost five million Albertans have power when they need it.

Plan the Transmission System: We plan ahead by developing power supply and demand forecasts and scenarios to ensure the right transmission lines are built in the right locations, as cost effectively as possible. We identify needed transmission solutions and work through the regulatory process to secure necessary approvals.

Connect customers to the grid: We ensure customers can connect to the transmission system in a safe and reliable manner. Timely transmission system access is facilitated through the AESO’s Connection Process. Using transmission tariffs, we recover the costs of the transmission system from customers. After deducting our costs of operating the system, we forward the remainder to transmission facility owners.