Our Opportunity:  

Chewy is looking for a Learning Coordinator to join our Learning Team in our Fulfillment Center in Houston, Texas! The ideal candidate must have the knowledge, training, and experience to train others on how to safely operate within our workplace.  

What you’ll do:  

• Conduct training on all process paths for newly hired employees 
• Partner with on-the-floor trainers to maintain consistency of process training  
• Conduct train-the-trainer sessions and remediation training as needed  
• Facilitate courses or learning sessions with all process job roles and with Leadership as needed  
• Administrative tasks include updating and coordinating learning materials, recording completed trainings, schedule training sessions with leadership and real-time auditing of training  
• Maintain observations on the operations floor to retain process knowledge and find gaps in the training process  
• Complete other duties as assigned 

What you’ll need:  

• Facilitation/presentation skills  
• Operate in a fast-paced distribution environment  
• Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer happiness 
• Detail oriented and excellent verbal and written communications skills  
• Ability to prioritize, lead and complete projects with tight time limitations  
• Ability to stand for extended periods of time and lift-up to 50 pounds as needed  
• Proficiency in computer usage, email, Microsoft Office (Word, PowerPoint, Excel, and Outlook)  
• Can work flexible schedules / shifts as needed for a 7-day operation  

Bonus:  

• 2+ years of successful training experience and confirmed proficiency in delivering and crafting process training  
• Understanding of fulfillment/distribution center/warehouse processes and flow  
• Well-developed observational and analytical skills  
• Shown proficiencies for planning daily/weekly tasks and adapting to challenging demands 

We offer the following benefits for our team members: 

• 20% Chewy.com Discount 
• Medical, Dental, Vision, FSA and HSA (eligibility on the 1st of the month following date of hire) 
• Life and Disability Insurance 
• 401(k) with company matching 
• Wellness benefits through Wellbeing @Chewy 
• Employee Assistance Program (EAP) 
• Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year 
• Subsidized child, adult, and pet backup care through Care.com 
• Discounts on many items through the LifeMart Discount platform 
• The option to sign up for Payactiv’s Earned Wage Access program and access a portion of the money you’ve already earned, before your regular payday! 
• Opportunity for wage increases starting after 3-months of service 
• Referral Bonuses – $500 per referral 

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com. 

If you have a question regarding your application, please contact HR@chewy.com.

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About Organization

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.