Learning and Training Specialist – US Remote
- Design, develop, and/or re-design, content for e-learning, web-based and/or instructor-led classes. This may or may not include leveraging existing training materials.
- Create instructional supporting material/media (audio, video, simulations, role plays, games, assessments, etc.).
- Conducts needs assessments to support strategic decisions associated with L&D efforts.
- Designs and/or assist in the design of various training programs.
- Determines the best training methodology for each skill and apply appropriately.
- Prepare lesson plans as needed to ensure all material is covered in a timely and efficient manner.
- Facilitates instructor-led training programs focused on title, escrow and closing processes and/or brokerage operations that utilize the internal operating systems.
- Provides feedback continually during training.
- Create assessments to measure the success of individuals’ program and the overall success of the programs.
- Provide regular updates to leadership on the progress of the trainees as well as provides internal consulting to support local learning efforts.
- Gather formal feedback from trainees and their receiving managers to ensure continuous improvement of the programs.
- Provides support for on-the-job learning through partnership with local leaders.
- Design either independently or in partnership with an instructional designer self-paced learning modules and other on-demand learning materials.
- Partners closely with support team to ensure all programs are managed properly within the learning management system and other tracking methods.
- Stays abreast of changes to organizational processes so that training efforts meet the changing needs of the organization.
- Collaborate with subject matter experts within the operations teams to ensure materials are meeting the business need.
- Gather content from Subject Matter Experts and help synthesize complex business processes and requirements into digestible training materials.
- Utilize project management skills to ensure all components of the design process are complete and deadlines are met.
- Lead “Train the trainer” series; ability to help coach others to deliver programs at scale
Required skills:
- Extensive knowledge of the title and settlement services industry and the real estate services industry.
- Expertise in CORE (Anywhere’s internal processing system) preferred
- Strong communication skills (both verbal and written)
- Experience conducting training preferred
- Strong presentation skills
- Commitment to excellence and high-performance standards
- Experience with influencing people via training or management preferred
- Ability to work well with a team as well as independently
- Familiarity with training methodologies preferred
- Ability to successfully adjust to meet changing demands
- Strong organizational and problem-solving skills
- Proficiency with Microsoft Word and PowerPoint
About Organization
Our Title Group is a leading full-service title and settlement services company, serving real estate companies, corporations, and financial institutions in support of residential and commercial real estate transactions. Headquartered in Mount Laurel, NJ, the Title Group is a nationally managed family of companies operating as a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty®
The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.