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Instructional Design

Learning and Development Specialist

Job Type Full-Time  
Experience Level Mid  
Organization Type Corporate L&D  
Pay Range TBD  

About OnPay

OnPay is a fast-growing software company headquartered in Atlanta, offering a modern cloud-based payroll, HR, and benefits solution for small to mid-sized businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you want to join an exciting and fast-growing company!

Job Summary:

Are you passionate about ensuring learners have an interactive, positive, and meaningful learning experience with clear learning objectives aligning with measurable outcomes, whether in a classroom or virtual environment? Then this role is for you. OnPay is taking learning and development to the next level by building a best-in-class team member learning experience, and we are looking for someone like you to help us do this.

The People and Culture Team seeks someone passionate and high-energy, with at least three years of learning experience, to become the next Learning and Development Specialist. This role is responsible for designing, developing, and delivering creative training programs using the Adult Learning Theory. The delivery methods will include self-paced eLearning modules, instructor-led training (ILT), blended learning, and interactive virtual instructor-led assessments in support of the development of our team members and leadership talent with a heavy focus on Payroll knowledge and Product training

Your primary responsibilities will be supporting OnPay’s team member development strategy by applying industry best practices and technology while collaborating with subject matter experts and appropriate functional leaders to determine audience-specific requirements and align on expected post-training outcomes.

Role Responsibilities: 

  • Develop engaging and interactive eLearning modules, training materials, and presentations tailored to the target audience’s needs from inception to completion
  • Facilitate training sessions, both in-person and virtually, to provide education on all relevant topics
  • Collaborate and build strong relationships with leaders from various departments to identify learning needs and develop relevant training programs
  • Work closely with subject matter experts to gather content and resources for training materials
  • Adapt delivery methods to accommodate different learning styles and preferences
  • Conduct evaluations to assess the effectiveness of learning initiatives
  • Analyze feedback to identify areas for improvement and make recommendations for future enhancements
  • Utilize and maintain the learning management system (LMS) and other technology platforms to deliver, track, and evaluate training programs
  • Stay updated on emerging trends and best practices in learning technology to optimize the learning experience
  • Continuously seek opportunities to enhance the quality and impact of learning and development programs
  • All other duties as assigned

Traits and Skills We Seek:

  • Self-starter who can confidently lead yourself and influence others as a solo contributor
  • Strong organizational & prioritization skills, attention to detail, excels at building relationships
  • Excellent interpersonal, verbal, and written communication skills
  • Proactive; see a need or a problem and seek out a solution
  • Time management skills: Focuses on project tasks, deliverables, and deadlines. Budgets time for efficient task completion. Completes work on or ahead of schedule.

Education and Experience:

  • Bachelor’s degree or equivalent
  • At least three years of experience designing, developing, managing, and facilitating learning programs in-person and/or virtually
  • Experience with Google Suite is required
  • Experience managing an LMS is required, i.e. Docebo
  • Experience with traditional instructional design tools, i.e., Articulate 360, Camtasia is required
  • Skilled in content instructional design & development and adult learning theory
  • Background partnering with and supporting senior leadership
  • Proficient in managing every stage of a project, from inception to execution
  • Must be willing to provide a portfolio or eLearning examples
  • Payroll knowledge a plus


  • A casual team-oriented environment with a solid work/life balance and flexible Work Options
  • Competitive pay, including bonuses and stock options
  • Four weeks of paid time off, paid company holidays, and a paid Volunteer Day
  • Medical, Dental, Vision, Short-term/Long-term Disability, Paid Parental Leave, and Life Insurance
  • On-site training at our Ponce City Market HQ
  • Stocked kitchen with a variety of snacks and drinks
  • Convenient location at Ponce City Market
  • Ponce City Market employee discounts & more!

OnPay is an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. OnPay is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.


About Organization

OnPay is a fast-growing software company that offers small businesses and accountants the best payroll in the cloud backed up by a team of helpful, friendly experts. And as a payroll service provider with more than 30 years of experience, we know how to get it right.

Whether business owners have three employees or 1,000, OnPay makes payroll fast and easy. We also serve nonprofits, restaurants, religious organizations, and ag businesses without skipping a beat.

Fair pricing without hidden costs has always been one of our hallmarks. OnPay may have gotten more powerful over the years, but our clients still get unlimited pay runs for hourly, salaried, tipped workers, and contractors for one low fee. Pay employees, automate tax payments and filings, and rely on OnPay's guarantee that everything will be error-free.

PC magazine rates OnPay as "Excellent "saying, "It's an excellent choice for many small businesses, and even those with advanced needs."​ Entrepreneur's list of the best small business payroll solutions calls OnPay "an easy, quick, mobile-friendly system that doesn't require a steep learning curve."​

OnPay is much more than just payroll software. We're licensed health insurance brokers, and we offer fully-integrated 401(k) plans, wherever you do business. Plus we offer business-friendly, pay-as-you-go workers'​ compensation.

OnPay continues to invest in improving customer experience and expanding our offerings to give small businesses unmatched levels of support.