Learning and Development Coordinator

Designs, develops, and implements innovative initiatives, approaches, training, curriculum, materials, and programs to meet learning and development objectives.  Analyzes business needs and partners with key stakeholders to develop learning strategies that enhance employee and organizational effectiveness and provide an exemplary customer experience. Responsible for designing and maximizing the impact of a variety of learning methods and systems including instructor led, virtual, and blended learning programs.  Provides oversight and direction to instructors and contractors in the development and execution of training programs. Ensures that learning and development strategies and programs are at the highest level of company and industry best practices and standards.  Ensures approaches align with corporate strategies, philosophies and expectations including customer and employee experience, safety and compliance.

Requirements

• 5+ years experience in learning development and training design, development, and delivery in a complex industry.
• Bachelor’s degree in Instructional Design, Human Resources, Organizational Development, Education or related field.
• Related Master’s Degree or advanced training/certifications preferred.
• Understanding of utility operations preferred.
• Proven ability to design and deliver a variety of types of learning and development initatives and programs utilizing multiple approaches, including instructor led, virtual, and blended learning methods. Experience with emerging learning technologies a plus.
• Demonstrated proficiency in instructional design, performance consulting and deep understanding of adult learning principles.
• Effective and flexible communication skills with a variety of audiences including collaboration, facilitation, influencing, negotiating, resolving conflicts and building consensus.
• Demonstrated project management skills and the ability to execute on multiple assignments with minimal supervision.
• Proven analytical and problem solving skills.
• Computer skills including MS Office Suite and proficiency with authoring tools/design software (Articulate 360 and HTML preferred).
• Experience working with a Learning Management System and supporting end users required. LMS system configuration experience preferred.

Other combinations of education, professional certifications, and experience may be considered.

Hybrid work options are available for this role. The successful candidate will be required to work at our Jack Stewart Training Center in Spokane, WA at least 3 days per week including Mondays and Tuesdays with an additional day determined by the employee and manager.

To Apply
We encourage you to apply as many of our positions have step progressions to account for an incoming employee’s various levels of knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click “Submit”.

Benefits

At Avista, we believe our employees are essential. Through them we deliver value to our customers and the communities we serve. The physical, mental, and financial health and well-being of our employees and their families are important to us. We are committed to offering a comprehensive total rewards program comprised of an externally competitive, internally equitable compensation structure and a benefits package that allows us to retain and attract a diverse, engaged, and skilled workforce. Our benefits package includes medical, dental, vision, life, and disability coverage, retirement benefits, incentive plans, wellness resources, time-off programs and much more. In addition to our total rewards program, the Pacific Northwest offers abundant outdoor recreation, four distinct seasons, and all the amenities and activities an individual or family might be interested in. To learn more, please visit our benefits website at https://avistabenefits.com/.

Pre-employment screening requirements

Employment is contingent upon the successful completion of a drug test, background check and motor vehicle records review.

Avista’s Commitment to Equal Opportunity and Affirmative Action

Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment, Affirmative Action efforts, and Equity, Inclusion and Diversity. We strongly encourage applications from women, people of color, people with disabilities, protected veterans, and all others. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Equity and diversity in our workplace is important to us. Please view Equal Employment Opportunity Posters provided by OFCCP here. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at humanresources@avistacorp.com if you would like assistance.

About Organization

Avista Utilities: Avista is involved in the production, transmission and distribution of energy. We provide energy services and electricity to 360,000 customers and natural gas to 321,000 customers in a service territory that covers 30,000 square miles in eastern Washington, northern Idaho and parts of southern and eastern Oregon, with a population of 1.5 million. Avista is an operating division of Avista Corp.