Where You’ll Work

Our flexible, hybrid work model offers the option to work remotely or in the office.

How You’ll Contribute

As a Lead, Learning & Development specialist, you’ll be responsible for creating, delivering, and managing educational materials for employee growth and/or career development. This role is responsible for having a foundational understanding of instructional design models that produce impactful, measurable results, such as increased employee engagement and improved retention by fostering a collaborative, productive learning environment that captures the audience’s attention and helps them meet their development and performance goals. The L&D specialist lead is also responsible for the development and performance management of a Learning Specialist as their direct report.

In This Role, You’ll Get To

• Develops strong relationships with internal stakeholders to develop course materials and receive feedback.
• Leads and coordinates training efforts with vendor partners to align company programming.
• Collaborate with team members to use subject matter expert (SME)-provided content to design, create, implement, and maintain training.
• Perform needs and task analysis, scope projects, and evaluate existing documentation to identify the most appropriate training approach and content.
• Independently create storyboards, audio, and video scripts, job aids, scenarios and case studies, learning activities, online course content, web applications, infographics, learning assessments, and user guides using sound instructional design theory.
• Create engaging quizzes, simulations, and assessments based on learning and performance objectives.
• Manage complex relationships with various SMEs in an environment with short deadlines and high business impact.
• Maintain and develop course templates, models, standards, and procedures.
• Stay abreast of the latest trends and best practices in the eLearning and instructional design community.
• Supervise, develop, and assess direct reports; ensuring they receive regular performance feedback, prompt resolution of problems, and the time and opportunity to grow professionally.
• Manage capacity and project status of a Learning Specialist.
• Complete weekly 1:1 with Learning Specialist for updates and in-time solutions.
• Provide real time coaching and feedback to Learning Specialist.
• Provide resources and development opportunities in alignment with Learning Specialist goals.

We’re Looking For People Who Have

• Minimum five years of proven experience designing training.
• Bachelor’s Degree or equivalent experience.
• FINRA Registration of SIE and Series 6 or willing to obtain within 12 -18 months of employment.
• In-depth understanding of instructional design models and adult learning principles.
• In-Person, Virtual, and Hybrid facilitation skills for effective training delivery
• Strong written and verbal communication skills to convey information effectively to a variety of audiences.
• Ability to deliver effective and engaging presentations to a variety of audiences, by transmitting the message with clarity; interacting/engaging the audience; and interpreting and understanding the mindsets of the listeners knowing the audience.
• Demonstrate project management skills with the ability to plan, identify, coordinate, and track critical activities, milestones, and deliverables.
• Possesses a strong understanding of annuity products, including fixed, variable, and indexed annuities, with the ability to educate and provide guidance on these products as part of our training initiatives.
• Advanced with Microsoft Office applications.
• Experience using authoring tools (e.g. Articulate360, Adobe Captivate, Camtasia, Adobe Creative Suite).
• Familiarity in the use of Learning Management System LMS (e.g., SuccessFactors) and eLearning platforms to host content. Knowledge of SCORM, AICC, and xAPI.
• Strong graphics skills to create style guides, course templates, web applications, graphic user interfaces, flow charts, etc. Familiarity designing and developing eLearning, multimedia and other computer-based training in a short amount of time, ideally within a corporate training environment.
• Proficiency in translating technical-functional content into an effective and consumable user experience.
• In-depth understanding of instructional design models and learning theories.
• Demonstrates experience managing direct reports and working cross-functionally with other technical and non-technical teams.
• Desire to develop others and lead by example.

Research shows some people may not apply for a role if they don’t check all the boxes of a job description. If you don’t check every box listed, that’s okay. We would love to hear from you.

What You’ll Receive

• Compensation – Base salary ranging from $90,000 – $110,000 plus competitive performance-based incentives determined by company and individual results.
• Flexible Work Environment – Work remotely or in the office to better thrive in all areas of life.
• Paid Time Off – Recharge with a minimum of 20 days of paid time off and 16 paid company holidays per calendar year plus paid volunteer time and paid study time.
• Financial Health – Work toward achieving your financial goals through our 401(k) savings plan with company match (up to 6%) and annual company nondiscretionary contribution (3%), 15% employee stock purchase plan discount, and financial counseling services.
• Health and Wellness – Enjoy competitive medical, vision, and dental plans plus tax-free health savings accounts with potential company contributions up to $1,000 per family.
• Family Support – Care for loved ones with up to 16 weeks of paid leave for new parents, back-up dependent care, dependent care flexible spending account, and up to a $25,000 lifetime maximum during your adoption, infertility, or surrogacy journey.
• Life and Disability Support – Gain access to company-paid basic life insurance and short-term disability insurance.

Travel

Less than 5%

The company and your department may occasionally gather in person throughout the year to foster a culture of belonging and promote team building. We’d love for you to join us during those company-wide and department-wide events to help you strengthen connections across the company.

Why join us?

Brighthouse Financial is on a mission to help people achieve financial security. Our company is one of the largest providers of annuities and life insurance in the U.S.,* and we specialize in products designed to help people protect what they’ve earned and ensure it lasts.

We empower employees to collaborate, bring their passion to work, and make an impact. Our inclusive work environment fosters a culture that celebrates diverse backgrounds and experiences. You can find out more about our company culture by visiting brighthousefinancial.com/about-us/careers/.

We’re proud to be one of the largest providers of annuities and life insurance in the U.S.* and recognized as one of the Healthiest Employers of Greater Charlotte by the Charlotte Business Journal. We’re also honored to be named to Newsweek’s list of Most Trustworthy Companies in America.

• Ranked by 2022 admitted assets. Best’s Review®: Top 200 U.S. Life/Health Insurers. AM Best, 2023.

About Organization

We're Brighthouse Financial. We are on a mission to help people achieve financial security.

As one of the largest providers of annuities and life insurance in the U.S., we specialize in products designed to help people protect what they’ve earned and ensure it lasts. We are built on a foundation of experience and knowledge, which allows us to keep our promises and provide the value they deserve.

We are proud to be trusted by over 2 million customers and with over 2 million annuity contracts and life insurance policies in force.