Reporting to the Manager of Instructional Technology, the Instructional Technology Support Consultant is a member of the Instructional Technology Group within the Department of Teaching and Learning. The Instructional Technology Group focuses on improving learning outcomes through the use of educational technology tools by providing direct faculty support, consultations and education for diverse courses across many disciplines serving thousands of global learners across their life-long learning journey. This position contributes to this goal by working closely within the group and department; with other school and university level groups including the online help desk, academic administration, information systems, the registrar and student services, academic technology, digital accessibility services; with external academic and instructional technology vendors; and by implementing, maintaining, and supporting Canvas and integrated applications along the course lifecycle.
Position Description
Basic Qualifications
Additional Qualifications and Skills
Working Conditions
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Additional Information
We will not provide visa sponsorship for this position.
A cover letter is highly encouraged for consideration.
All formal offers will be made by FAS Human Resources.
Work Format Details
This position will be based in Cambridge, MA. Hybrid workplace models are in place at DCE with a minimum of 2 days per week on campus. DCE may adjust these as necessary or appropriate.
Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
About Us
The Division of Continuing Education (DCE) comprises four academic units serving about 30,000 domestic and international students annually, which allow Harvard to meet the learning needs of intellectually curious and highly motivated students from high school through retirement. Established in 1910, the Harvard Extension School (HES) offers access to Harvard faculty for a diverse community of adult learners, enrolling about 15,000 students. HES offers over 1,000 open enrollment courses — 85 percent of which are accessible online — and provides flexibility through noncredit, undergraduate, and graduate courses, including degrees, certificates, and a premedical program. The Harvard Summer School, founded in 1871, offers around 450 credit and noncredit courses both on the Harvard Campus and online, catering to 10,000 high school, college, and adult learners. Additionally, it offers more than 15 international study abroad programs, hosting up to 300 students each summer. Harvard DCE Professional & Executive Development delivers over 140 noncredit programs annually, reaching more than 3,600 participants through online platforms and its executive development center in Cambridge. The Harvard Institute for Learning in Retirement offers about 140 peer-taught courses to approximately 550 active members.
Benefits
We invite you to visit Harvard’s Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Job Function
Information Technology
Department Office Location
USA – MA – Cambridge
Job Code
403123 Info Tech Support Associate II
Work Format
Hybrid (partially on-site, partially remote)
Sub-Unit
Division of Continuing Education
Salary Grade
055
Department
Division of Continuing Education
Union
55 – Hvd Union Cler & Tech Workers
Time Status
Full-time
Pre-Employment Screening
Criminal, Education, Identity
Schedule
M-F, 9-5pm
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
About Organization
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. Founded in 1636, Harvard is the oldest institution of higher learning in the United States.
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