Instructional Technologist 2, Digital Technology Solutions

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.” 

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University’s overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati.

Job Overview

Provide support and resources for enterprise video tools and services. Ensure support and knowledge materials are consistent with sound instructional principles and standards. Work closely with service owners for learning technology, systems, and resources.

Essential Functions

• Consult with and provide faculty with training and best practices for using learning management systems and classroom computing technology; apply expertise in technology across a range of media formats and platforms; ensure that systems, products and services meet organizational standards with regard to classroom technology needs and support.
• Provide technical training and production services to faculty using learning technology applications in support of online and blended courses.
• Keep current with accessibility issues, compatibility issues and emerging technologies as appropriate for online learning materials and management systems. 
• Responsible for instructional technology systems, infrastructure, and faculty support services required for the effective integration of technology for teaching and learning; developing and documenting support/incident management processes; identify current technology needs as well as future direction and trends in online learning.
• Work with business units to achieve instructional objectives and identifies, reports, and resolves issues; design, develop and produce solutions based on project objectives, format, methodology, target audience, content, budget, timelines, and available facilities and resources.
• Apply technical expertise, pedagogical best practices and business analysis concepts to provide user support and training on new applications; identify, evaluate, and define faculty and student needs.
• Maintain a collaborative relationship and open communication with university community.
• May develop technical documentation (designs, specifications, processes, workflows) and communications. May be responsible for technical development.   
• May provide mentorship and/or coaching to lower-level Instructional Technologists..
• Perform related duties based on departmental need. This job description can be changed at any time
  

Required Education

• Bachelor’s Degree in Computer Science, Information Systems or related field.
• Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement

Required Experience

• Two (2) years of experience with Learning Management Systems (LMS) lecture capture, videoconferencing, technologies and pedagogical methods that promote effective use of learning technology.

Additional Qualifications Considered

• Administrative experience with Canvas, Kaltura, Zoom, Echo 360, and/or other learning technologies
• Experience configuring and troubleshooting LTI integrations
• Experience working with ServiceNow or other enterprise level ticketing systems
• Experience writing scripts using programming languages
• Advanced experience with Excel (writing macros, advanced formula manipulation, etc.)
• Experience with video captioning providers

Physical Requirements/Work Environment

• Sitting – Continuously
• Repetitive hand motion (such as typing) – Continuously
• Hearing, listening – Continuously
• Talking – Often
• Standing – Often
• Walking – Often
• Bending – Often
• Lifting – up to 20 pounds – Seldom

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

• Competitive salary range of $55,000 – $60,000 dependent on the candidate’s experience.
• Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
• Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
• Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
• Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
• Tuition remission is available for employees and their eligible dependents.
• Enjoy discounts for on and off-campus activities and services.

For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.  

The University of Cincinnati is an Equal Opportunity Employer.

REQ: 96914