About UTEP

About the University of Texas at El Paso

UTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

The University of Texas at El Paso is America’s leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor’s, master’s and doctoral degree programs at the only open-access, top-tier research university in America.

About VP Information Resources

Information Resources provides a single point of focus for all of UTEP’s information resources support services, including information acquisition, storage, processing and dissemination. Constitustudendent organizations include Enterprise Computing, Technology Support, Telecommunications Infrastructure, Information Security, Research Computing, System Integration and the Library. By bringing these organizations together, UTEP realizes a synergy between organizations with complementary expertise, promotes a culture of customer service and achieves improvements in efficiency and effectiveness.

About Technology Support

Technology Support is committed to provide exceptional customer service in the facilitation of access to, and the support of, information technologies for UTEP students, faculty, and staff. We aggressively promote adoption of appropriate technologies to support student success, classroom instruction, and organizational efficiencies. We offer continuous professional development opportunities to our staff for their growth and to provide high-quality services.

Position Information

Hiring Department: About Technology Support

Posting End Date: Open until filled.

Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm.

FLSA status: Exempt

Earliest Start Date: As soon as possible.

Salary: Starting $49,500 annually, commensurate with experience.

Required Application Materials

• Resume
• Cover Letter
• List of three references (Optional)

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code

• 51.215, which authorizes the employer to obtain criminal history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position’s essential functions.

Purpose of Position

Summary: Assists in the administration and support of the centralized instructional tools to include the university’s Learning Management System (LMS), Blackboard. Works with and trains faculty in the use of tools and techniques in the production of robust technology-based instructional solutions.

Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code

• 51.215, which authorizes the employer to obtain criminal history record information.

Statement Of Duties And Responsibilities

Assists in the administration and support of the Learning Management System (LMS) by conducting system maintenance, upgrades/updates, tool integrations, and troubleshooting.

Provides customer support to students, faculty, and staff using the LMS and integrated technology.

Promotes adoption of instructional technology and online learning.

Provides instructional technology training to students, faculty, and staff.

Occasionally consults individually or with instructor groups, departments, and colleges to determine, develop, and apply appropriate instructional tools.

Stays updated on new instructional technologies features, system upgrades, and other relevant industry trends.

Knowledge of all Microsoft Office software and able to learn and use institutional software systems.

Complies with all State and University policies.

Other duties may be assigned.

Supervisory Responsibilities Carries out supervisory responsibilities in accordance with the organization’s objectives, policies and applicable laws.

Qualifications

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education required: Bachelor’s degree

Minimum Experience required: Two years of related experience informing, advising, and assisting in the assessment, management, and production of instructional objects and activities in both technological and non-technological environments; or an equivalent combination of education and experience.

Preferred Qualifications: Experience with administration of Learning Management System Programming experience

Additional Information

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 35 lbs.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level for the work environment is moderate

In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.

For accommodation information for employees and applicants with disabilities, please contact UTEP’s Equal Opportunity Office at eoaa@utep.edu.

About Organization

The University of Texas at El Paso is America’s leading Hispanic-serving University. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 171 bachelor’s, master’s and doctoral degree programs at the only open-access, top-tier research university in America.