Instructional Designer II

Position Description:

Job Purpose and Scope: 

Designs and develops instructional solutions for Learning and Development and conducts analysis that provides insights for improvements to learning solutions. 

Essential Job Functions:

• Designs, develops, and modifies curriculum, documentation, and other training materials to support Instructor led and/or online learning, based on learning and performance objectives.
• Applies instructional design theories, practices, and methods to digital solutions and training materials to ensure effective instruction.
• Creates effective learning materials focused on developing employees to function proficiently in their roles and/or prepare them for future roles within the organization. 
• Conducts targeted needs assessments to ensure learning solutions meet the needs of stakeholders and end users.
• Continuously develops knowledge of new learning approaches, technology, and tools.
• Contributes to the development and implementation of templates, learning models, and overall best practices.
• Communicates difficult concepts and processes using clear and simple language and visuals.
• Manages timelines and development schedules for multiple concurrent course designs, ensuring that courses are designed on time at the highest level of quality.
• Collaborates with technical writers and the Learning and Development management team to prepare and deliver a variety of learning solutions.
• Collaborates with subject matter experts during planning and implementation phases of course design.
• Provides customer service through clear communication skills, approachability, and working knowledge of all processes.
• Maintains good punctuality and attendance to work.
• Regularly exercises discretion and judgment in the performance of essential job functions.
• Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities:

• Knowledgeable in instructional design principles, adult learning theory, and the psychology of learning.
• Ability to demonstrate effective decision-making and conflict management skills.
• Ability to design and deliver effective training solutions to reach various levels of learning.
• Ability to develop courses from standard operating procedures or subject research.
• Ability to demonstrate effective project management and organizational skills.
• Ability to demonstrate professionalism and work effectively with leaders and employees at all levels.
• Ability to build effective partnerships with clients, peers, and leaders.  
• Ability to communicate effectively both verbally and in writing.
• Ability to work in a team-oriented environment.
• Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.
• Ability to work with minimal supervision.
• Ability to maintain confidentiality.
• Ability to adapt and learn new software quickly.
• Skill in using design and project management software and LMS and HRIS technology.
• Skill and proficiency in Adobe Creative Cloud, Camtasia, and Articulate 360.
• Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required.  Other job functions, duties, skills, and standards may be added.  Management reserves the right to add or change the job requirements at any time. 

Position Requirements:

Basic Qualifications:

• Bachelor’s degree in instructional design, adult learning, organizational behavior, or other job-related field, or commensurate work experience, required.
• 2+ years of work experience in curriculum and training development, learning and development, or other directly related experience, required.
• 1+ year experience developing learning solutions using e-learning software, required.
• 1+ year experience in audio and video editing, required.
• 1+ year of work experience in a financial institution, preferred.

Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

If you are an individual with disabilities who needs an accommodation or you are having difficulty using our website to apply for employment, please call 501-906-2508.

Bank OZK is a proud E-VERIFY Employer

To contribute to a positive work environment and in consideration of the health of all employees, Bank OZK maintains tobacco and smoke-free campuses.

About Organization

We’re Bank OZK, connecting the great service you expect alongside the convenience, simplicity and security that only the best in banking allows.

With a strong commitment to the communities we serve, we are cultivating relationships that grow and thrive together.

Since 1903, we've been the kind of bank where people like to do business and where people like to work; we’ve been named a top performing bank 12 times in the past eight years, all due to our commitment to putting our customers first alongside excellent financial performance.