Instructional Designer, Contract
Are you passionate about investing in our employees to elevate their expertise in the beauty environment? The investment in training and education for Sephora employees is unparalleled in the retail industry—both in product knowledge and in career development! From product 101 to application techniques to artistry and trends, the education department drives the training strategy and provides the tools for our store employees to be the most knowledgeable in the industry. Come join our Store Experience & Business Operations team to play an integral part of Sephora’s success!
What You’ll Do:
- Collaborate with cross-functional teams to gain insight, identify needs and design learning solutions to drive behavioural change
- Conduct detailed needs analysis to ensure content aligns with company strategy, business goals, and leadership concepts to represent Sephora’ cultures and values
- Collaborate with Instructional Designers to storyboard modules based on SME input while researching, organizing and creating content in logical eLearning sequences for maximum learner retention
- Ensure appropriate learning delivery methods are implemented to achieve the desired performance while implementing quality assurance processes to drive knowledge retention and application
- Create custom graphics and animations to elevate learning experience and ensure content adheres to audio/visual technical specifications for mobile and desktop
- Design and build modules while incorporating feedback from cross-functional teams
What You’ll Bring:
- 2‐4 years of instructional design experience focused on eLearning and/or multimedia development
- You have mastered a combination of creative design skills and technical knowledge – experience with graphic design, video, micro‐learning, responsive design, gamification, simulations, animation/motion graphics
- You are tech savvy and proficient with various Adobe Creative Cloud, Microsoft Office, HTML5 and CSS and expertise with instructional design, using either ADDIE or SAM methodology, eLearning tools and knowledge of responsive design and advanced actions, audio editing programs and Learning Management Systems
- You have experience designing for a millennial audience with stimulating ideas – not your “traditional” eLearning design
- You are flexible, upbeat and energetic – a self‐starter with the ability to quickly build strong partnerships and effectively communicate needs and challenges
- You excel in a fast-paced environment and enjoy working collaboratively while balancing multiple priorities efficiently
- Great at expressing yourself clearly and creatively, bilingual would be considered an asset
- You’re game for travel – up to 20% travel required
- You’ll be part of a unique culture and family of passionate and inspiring individuals.
- You’ll work alongside the best talent in the industry – people you’ll be proud to work with.
- You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
- You’ll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.
- Benefits you can mix and match, depending on your needs.
- Employee Assistance Program services for those times you need extra support.
- Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being
- Holidays, time off, Summer Friday hours and flexibility to support work-life balance.
- And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners.
About Organization
Sephora is the world’s leading global prestige beauty retail brand. With 52 000 passionate employees operating in 34 markets, Sephora connects customers and beauty brands within the world’s most trusted and dynamic beauty community. We serve a highly engaged community of hundreds of millions of beauty followers across our global omnichannel network of more than 3 000 stores and iconic flagships, and our e-commerce and digital platforms, offering personalized and immersive seamless experiences across every touchpoint. With our curation of close to 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty.
Since our inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, we have been disrupting the prestige beauty retail industry. Today, we continue to break with convention to drive our mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.