Instructional Designer, Client Education

Position: 

Instructional Designer, Client Education 

Pay Range: 

$70,000 – $85,000, + equity 

Location: 

Remote 

Reports to: 

Head of Product 

Supervisory Duties:
None 

Why we are hiring for this role:

We are looking for a talented individual to join our team in a role focused on enhancing our educational offerings. The ideal candidate will be instrumental in developing engaging, innovative, and effective instructional materials. This role is crucial in bridging the gap between expert knowledge and learner needs, ensuring our educational content is impactful and accessible.

This is a great opportunity for you if you:

• Utilize your creativity in instructional design to develop engaging onboarding and training materials
• Apply innovative learning theories for impactful outcomes
• Grow professionally in a dynamic environment, leveraging technical and project management skills

Responsibilities include, but are not limited to:

• Create engaging learning activities and compelling content that enhances retention and knowledge transfer
• Work with subject matter experts and identify target audience training needs
• State instructional end goals and create content that matches them
• Conduct instructional research and analysis on learners and contexts
• Apply tested instructional design theories, practices, and methods
• Provide exercises and activities that enhance the learning process 
• Create supporting material/media (audio, video, simulations, role plays, games, etc.)
• Decide on and continually improve the criteria used to judge learners’ performance and develop assessment instruments 
• Maintain training documentation and materials

Must-Haves:

• 2+ years experience in instructional design 
• In-depth knowledge of learning theories and instructional design models 
• Lesson and curriculum planning skills
• Ability to write effective copy, instructional text, audio, and video scripts

Nice-to-Haves:

• Bachelor’s degree in instructional design or related field 
• Previous experience in adult education
• Prior visual design experience 
• Start-up experience 

Research shows that while men apply to jobs if they meet ~60% of the criteria, women and those in historically excluded groups tend to apply only if they check all the boxes. So, if you think you have what it takes but don’t meet every point above, please still apply. We’d love to chat and see if you could be a great fit! 

Want to know what it is like to work at Chexology:

Chexology is a global tech company headquartered in New York City. As seen on ABC’s Shark Tank, our patented software disrupts the hospitality industry by eliminating paper claim tickets (think coat check, luggage check, rentals, and valet services). Our simple-to-use mobile app has tackled some colossal hospitality challenges for institutions like Nike, Hilton Hotels, Mercedes Benz, American Express, The US Open, and Delta Airlines. We work closely with museums, concert venues, sports stadiums, and hotels, just to name a few. 

Behind these unique hospitality tools lies a close-knit team of individuals from all walks of life. We value our safe work environment, our approachable leadership, and our community of respectful colleagues. Each day, we work together by sharing our passion, life experience, and creativity in building meaningful software that enriches people’s lives worldwide. 

Chexology believes it’s our responsibility to build a workforce reflective of our diverse society. We believe in equality for all. We believe in kindness. We believe in leaving a positive impact on the world. To uphold these values, Chexology is committed to creating an inclusive culture by embracing and celebrating diversity in our workplace and in the communities we serve. We created a Diversity & Inclusion Committee as one way to work towards creating a culture of inclusion. Doing so will help us achieve more as a company and strengthen relationships with our customers. 

Perks:

• Location: Fully remote with/ some travel responsibilities (for prospect visits, conferences, occasional company get-togethers, etc.).
• Medical, dental, and vision insurance with a $400 employer contribution
• 401k plan
• Holiday office closures
• Flexible PTO 
• Company supplied laptop 

The Interview Process:

• Interview with Talent Lead 
• Interview with the Hiring Managers 
• Final Interview with Founder & CEO
• Reference Check
• Offer

Equal Opportunity Employer 

We believe diversity and inclusion mean tech leadership and teams should reflect the diversity of the United States. No employee or applicant will face discrimination or harassment based on: race, ethnicity, immigrant status, color, religion, age, gender, gender identity, marital domestic partner status, sexual orientation, disability status, or veteran status.