Instructional Designer

The Company

Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all.

We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need.

Every day, our customers in over 100 countries work to develop mineral resources more sustainably, design and build better infrastructure, protect the environment, source renewable energy, and help resolve historical challenges such as groundwater contamination and ageing infrastructure.

Our integrated earth modelling, geo-data management, and team collaboration software enables them to see a more complete picture of the earth: because with more understanding comes better decisions – for people and the planet.

Headquartered in New Zealand with global reach, Seequent is the specialist subsurface software company within Bentley Systems. Together, we are helping build a more resilient world.

We’re a high growth, people-centric success story.

Seequent is a Bentley Systems company, working together to build a better future.

The Role

At Seequent, our goal is to enable our customers to work seamlessly throughout the lifecycle of their projects. To support them in being successful using Seequent products and services, we have dedicated teams creating new learning resources, best practice guides, knowledge base articles, application help material, and more. 

We are looking for a geoscience (geophysics/geology/geotechnical) professional with strong writing skills to step into the Instructional Designer – Geoscience role within an existing instructional design and subject matter expertise team. Familiarity with and/or working knowledge of Seequent products would be a major asset. 

As an Instructional Designer at Seequent, you will assist with the development of a world-class training experience for all users of the Seequent suite of products. Key functions of this role will be producing new e-learning courses designed to help our users efficiently and effectively use Seequent products to tackle their modelling and data management challenges, as well as updating the existing training content with every new software release.  

This position sits within Seequent’s global Learning Experience team with individuals based in Europe and Canada. The team’s purpose is to help the organization grow and sustain competent usage of all Seequent applications by contributing to an accessible, interconnected ecosystem of Training, Help, and Support materials. The global Learning Experience team works alongside our Application Help technical writers and our Support teams to help equip our users with the knowledge they require to be proficient with the Seequent product suite. While conducting instructor-led training sessions will not be a focus for the Instructional Designer role, you will liaise with the front-line instructors in the regional Technical Services teams to gather insights and feedback they receive from customers regarding training materials.  

You must be highly motivated, and customer focused. Offering an outstanding User Experience to anyone using Seequent software is the most important performance measure upon which your success will be measured.  

The successful applicant will have the opportunity to work in a hybrid work arrangement out of our Vancouver office located in Yaletown. 

In this role, you will have the opportunity to:

• Design and develop engaging, self-serve, e-learning courses for Seequent products to be hosted on the Seequent
• Learning Centre (external-facing site for Seequent customers) 
• Create course overviews, course maps and storyboards for new courses (following the ADDIE model) 
• Work closely with Digital Learning Specialist to implement new courses 
• Update e-learning content at release times with new features and improvements based on learner feedback 
• Assist with the development of new training workflows/training datasets 
• Liaise with Product Owners and regional technical teams (SMEs) to conduct customer needs assessments when designing new courses 
• Participate in the analysis of needs and recommendations of appropriate tools and technologies 
• Research current learning technology trends and best practices to inform innovation and development within the
• Learning Experience team 

To be successful in this role, you should have: 

• University degree in Geoscience or Engineering 
• A minimum of three years experience in a geoscience or engineering-related role 
• Strong technical writing skills 
• Strong attention to detail 
• Eager to be a course creator and problem solver 
• Excellent interpersonal skills to develop sustainable working relationships 
• Proven team player with a self-starter attitude and ability to work well independently, at times remotely, and self-manage workload effectively 
• A passion for continuous learning and sharing knowledge with your team  
• A good understanding of e-learning as a method for product enablement for customers in software/SaaS environments 
• The ability to work across a global organisation, spanning different time zones 
• Experience with instructional design would be a major asset 
• Fluent English required. French or Spanish would be an additional asset 

Research shows that some individuals, particularly women and underrepresented groups, are less likely to apply for jobs unless they meet every single criterion. If you don’t think your experience perfectly aligns, or you don’t tick all the boxes, please don’t rule yourself out! Seequent are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. 

#LI-TS1

Inclusion + Diversity 

In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience.

If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs. Please provide details in your cover letter of any accommodations needed.  

How to apply

If this sounds like the role for you, apply today with a covering letter and CV.