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Instructional Design

Instructional Designer

Job Type Full-Time  
Experience Level Mid   Senior  
Organization Type Corporate L&D  
Pay Range TBD  

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Role Summary:

As part of the NBCU HR Operations team, the candidate will work directly with the internal Learning Center of Excellence team and key clients in various businesses throughout NBCU’s decentralized organization to design, develop and support courses from the initial design process through completion. The candidate will need to manage internal clients and have a deep understanding of course development software. The candidate will also need to possess an understanding of business processes and leverage this knowledge to design and deliver the necessary solutions. The candidate should have very strong design experience along with communication skills.


  • Apply adult learning theories and instructional design methodology
  • Research, recommend, produce and edit training materials for a variety of delivery methods including eLearning, instructor-led, and blended learning
  • Participate in the needs assessment, design and development of product, role, and competency of specific course design documents
  • Interact with Subject Matter Experts in planning and scoping requirements for content
  • Develop assessments, tests, quizzes, surveys and evaluations as needed
  • Work with Subject Matter Experts in the planning, development, and execution of annual training events
  • Support team and department initiatives by proactively identifying areas for improvement and/or seeking to enhance existing processes, providing innovative training ideas, and delivering results
  • Ensure courses are consistent with company’s development standards and in line with industry best practices
  • Build and maintain documentation for functional specifications and testing scripts
  • Execute test scripts, create test data and validate test results
  • Identify opportunities for improvement and implement required solutions
  • Research best practices internally and externally and apply key findings to achieve objectives
  • Work with and manage expectations between the learning COE and Internal customers
  • Maintain project documentation and course folders
  • Edit and proofread content to ensure clarity, consistency, and adherence to brand guidelines
  • Maintain content in the Learning Management System as well as requests related to uploading content


Basic Requirements:

  • Bachelor’s degree, preferably in instructional design or educational technology
  • Minimum of 7 years of experience in design and development of eLearning programs
  • Proficiency with course authoring tools including Adobe Captivate, Articulate, Adobe Creative Cloud Suite, Camtasia and graphic development tools such as Adobe Photoshop and Premier
  • Experience using or administering learning management systems (SAP SuccessFactors preferred)
  • Experience with graphics design, software simulations, video photography/editing, animation, and/or illustration

Desired Characteristics:

  • Self-directed, creative, organized, detail-oriented and results-driven individual with a commitment to quality and accuracy
  • Ability to lead and have full ownership of a project from start to finish
  • Ability to effectively manage multiple projects simultaneously
  • Ability to adapt and prioritize different tasks with changing deadlines
  • Ability to understand and support urgent requests in between projects and regularly planned work
  • Full knowledge of adult learning principles
  • Ability to quickly analyze the proper solution and implement a strategy and execute
  • Demonstrated grasp of the digital landscape
  • Excellent judgement and problem-solving skills
  • Self-motivated and proactive individual with strong desire to learn and succeed
  • Advanced written and verbal communication skills; ability to author and proofread vis-a-vis MLA, APA style guidelines
  • High attention to detail, organized, and self-sufficient
  • Willingness to integrate within a fast-paced, dynamic, and diverse global team
  • Proficient in MS Word, Excel, PowerPoint, and Outlook
  • Strong ability to trouble-shoot technology
  • Innovative and creating thinking that is collaborative in nature
  • Ability to work autonomously and collaboratively and make independent judgments
  • Ability to quickly learn new content tools and internal applications
  • Excellent organizational, project management, and time-management abilities

Additional Requirements:

  • Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.