logo logo
Instructional Design & Technology

Instructional Designer

Job Type Full-Time  
Experience Level Entry  
Organization Type Corporate L&D  
Pay Range TBD  

Krispy Kreme

Since its founding over 80 years ago, Krispy Kreme’s focus has remained the same – making fresh, premium quality doughnuts inspired by their founder’s original recipe. The brand’s iconic Hot Light lets guests know when doughnuts are being made fresh in shop so they can enjoy hot doughnuts fresh off the line. To make Krispy Kreme’s in-shop experience even sweeter, many shops across the globe feature the brands one-of-a-kind doughnut theatre, an immersive, interactive experience through which guests can see Krispy Kreme’s melt-in-your-mouth doughnuts being made right before their eyes.

The Instructional Designer is responsible for assessing, designing, developing, implementing, and evaluating training programs for corporate and operations employees that are consistent with the Krispy Kreme culture and values.

A Taste of What You Will Be Doing:

  • Designs, develops, and implements training programs and training projects utilizing various delivery methods (instructor-led, e-learning, video, etc.)
  • Facilitates training program needs analysis by conducting surveys, focus groups, and interviews.
  • Uses data-based training evaluation methods to assess the effectiveness of training programs and projects to deliver learning objectives and drive desired behavior change.
  • Collaborates with HR colleagues to enhance the effectiveness of training programs.
  • Helps manage the operation, configuration, and reporting functionality of LMS. 

Your Recipe For Success:

  • Bachelor’s degree in Instructional Design, Education, or similar area.
  • Minimum of 2 years progressive training and development experience; demonstrated accomplishments in training needs analysis, design, development, implementation, and evaluation to include technical skills, customer service; and leadership development.
  • Advanced proficiency with Microsoft Office, ADDIE, Articulate 360 (Storyline, Rise, etc.) and Adobe Creative Cloud applications (Photoshop, Premiere, Illustrator, InDesign, etc.)
  • Demonstrated skills in eLearning course design and development, group facilitation; performance improvement consulting; coaching; interpersonal effectiveness, and project management.
  • Excellent communication (oral & written) and presentation skills; positive influence skills; ability to solve problems and manage multiple projects in a fast-paced environment constantly changing.
  • Complete an instructional design project performance assessment.


  • Master’s degree in Instructional Design, Education, or similar area. 


  • Comprehensive benefits (medical, HAS/FSA, vision, dental insurance) and 401K
  • Employee discount program
  • PTO and “dream” days
  • Education Reimbursement
  • Adoption Assistance
  • Life Insurance
  • Pet Insurance

Krispy Kreme is an iconic, global brand that has offered the highest-quality doughnuts and great-tasting coffee since it was founded in 1937. Today, Krispy Kreme operates as a public company traded under the ticker symbol, DNUT, on the Nasdaq Global Select Market. Krispy Kreme’s over 1,600 shops can be found in 33 countries across the globe. Of these locations, the brand owns and operates 307 shops in the United States and Canada, 239 in Mexico, 125 in the UK and Ireland, 52 in Japan, and 38 in Australia and New Zealand, with the remaining locations run by franchise partners largely in the international market. In addition, Krispy Kreme doughnuts can be found in approximately 12,000 grocery, convenience, and mass merchant stores in the U.S.

About Organization

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in over 30 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with nearly 12,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.