Instructional Design Specialist

Job Title

Instructional Design Specialist

Job Description Summary

We’re looking for an Instructional Design Specialist to join our growing Organizational Learning & Development (L&D) team. This role’s primary responsibility is the instructional design of our account’s current and future learning and development programs, workshops, and courses – in-person, virtual, and online. Success in role is someone who blends adult learning theory and our organizational culture and vision to inform content creation and delivery methods that address strategic business needs. This role may also help support coordination of broader L&D efforts.

Job Description

Key Responsibilities:

• Collaborate with internal subject matter experts to scope, outline, and design learning and development experiences that align with performance gaps and our organizational culture
• Build relationships with leaders in the field and in support roles to collaborate effectively
• Use adult learning theory and best practices to design in-person and virtual instructor-led courses and workshops, including participant material
• Communicate project progress to stakeholders and sponsors
• Prioritize and track multiple projects against key objectives, progress, milestones while proactively communicating and managing roadblocks
• Ensure learning objectives and deadlines for projects are met, within scope
• Makes informed decisions in a timely manner by consulting right stakeholder(s) to keep projects to deadline and/or in regard to content and delivery methods
• Informs and designs online content aligned to business needs and performance gaps by role
• Evaluates effectiveness of programs, experiences, content created
• Balance demands of multiple projects and/or requests against timelines that may shift – ability to communicate roadblocks, help needed, and needed changes to meet completion
• Travel – this position includes up to 20% travel depending on business needs for in-person team meetings and/or in-person observations of L&D workshops and courses

Preferred Skills & Qualifications:

• Excellent communication skills
• Ability to connect well with people in different roles, including in engineering, maintenance and corporate support roles
• Strong presentation skills
• Ability to work independently, with a small team, and with SMEs to achieve successful learning and development outcomes
• Experience with Learning Management Systems and design software, especially Workday, Articulate; ability to learn and assimilate to new ones as needed
• 1 – 3 years experience in designing and creating learning and development content that aligns to an organization’s culture, voice, and business needs
• 1 – 3 years of broad learning and development experience in industry and/or corporate setting
• Excellent project management, problem solving, and organizational skills
• Background or experience in logistics industry
• Strong Microsoft Office skills – PowerPoint, Outlook, Word especially, Smartsheet, Excel
• Bachelor’s Degree in Instructional Design or similar preferred

C&W Services provides integrated facility services to more than 600 customers in the United States, Canada, and Puerto Rico. With more than 70 years of outsourcing experience, C&W Services has 13,000 motivated and skilled employees managing in excess of 600M square feet.  With progressive training, employee development, apprenticeship and veteran outreach programs, we are at the forefront of bringing new talent to the industry and our clients. We value high performance and extraordinary client service as a way to achieve our strategic vision. We support and focus on our dedicated employees, all of whom have a client-focused work ethic of high integrity.  

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $63,750.00 – $75,000.00

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.