At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

The Instructional Design Specialist is responsible for the successful development of training curricula in support of various internal customers and program objectives within the Design Team. Part of the Instructional Design team, they will be the central source for information, expertise, and consulting on instructional design and learning strategy. This position reports to the Manger of Learning Design & Support.

This position has an estimated duration of 10 months. Note that no relocation assistance is available for this position.

Key Responsibilities

• Assist with the development of instructor led and computer based training course elements
• Analyzes course content and determines best media-rich components to enhance student learning and to enhance content delivery
• Investigates, evaluates, and implements new course design and delivery methods
• Completes multimedia design projects, working in cooperation with other instructional designers and subject matter experts.
• Works with other units to provide quality educational programs for internal clients
• Collaborate with team members (i.e. designers and SMEs) to gather information and develop educational content in an effective manner which meets the educational needs of diverse learners
• Reports course development scheduling, progress, and completion to the Manager of Learning Design and Support
• Research and stay current in trends and best practices in educational technology, adult education, blended learning and online learning
• Monitor and respond to course maintenance tickets and issues as they are received, coordinating across functional teams to ensure that issues are addressed in a timely manner and information is communicated effectively and appropriately;
• Acts as project manager for all assigned projects
• Other duties as assigned or directed

Minimum Requirements

• Bachelor’s degree or equivalent experience
• 1 years of experience in a learning and development function designing and developing for all delivery mechanisms
• Knowledge of Instructional Systems Design, adult learning theory, competency-based learning, and eLearning design practices
• Knowledge of PowerPoint and other multimedia/eLearning authoring tools, Articulate Storyline.
• Committed team player with strong client service orientation.
• Ability to visualize and communicate complex concepts effectively
• Ability to work proactively with supervision
• Excellent written and verbal communication skills
• Monitor and respond to course maintenance tickets and issues as they are received, coordinating across functional teams to ensure that issues are addressed in a timely manner and information is communicated effectively and appropriately
• Comfort working in a fast paced, high changing work environment
• Hawaiian Airlines is regulated by the Department of Transportation (DOT – regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
• In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country citizenship and birthplace.
• Must be legally authorized to work in the United States, for any employer, without sponsorship. Hawaiian Airlines will not sponsor applicants for nonimmigrant or immigrant employment visas or status for this position.

At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success.

Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate’s experience and qualifications as well as market and business considerations. The expected pay range is $58,400 – $76,700.

Preferred Qualifications

• Experience designing competency-based training courses
• Proficient in Photoshop, and other Adobe Creative Suite graphics and video production/editing software
• Experience working with a Learning Management System (LMS)
• Proficient in Microsoft PowerPoint
• Knowledge of Articulate Storyline

About Hawaiian Airlines

Now in its 95th year of continuous service, Hawaiian is Hawaiʻi’s largest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 16 U.S. gateway cities,as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi’s best employer by Forbes in 2024 and has topped Travel + Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Alaska Air Group. (NYSE: ALK). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

About Organization

Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's largest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti. Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2022 and has topped Travel + Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.