Instructional Design Manager

Job Title: Instructional Design Manager

Compensation: $105,000 – $125,000 Annual Salary

The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

About Us:

Din Tai Fung, a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service and ambiance. Originally founded as a cooking oil retail business in Taiwan in 1958 by Bing-Yi Yang and his wife, Pen-Mei Lai, Din Tai Fung was reborn into a humble dumpling and noodle shop in 1972. Today, the Michelin-recognized restaurant brand continues to be family-owned and passed down through generations, with more than 170 locations in 13 countries worldwide.

Since its founding, Din Tai Fung has become synonymous with quality and consistency and known for its warm hospitality and delicacies with authentic flavors. Entering the North America market in 2000, the restaurant brand opened its first U.S. location in Arcadia, California and has 16 locations to-date, offering an upscale yet inviting cultural dining experience. With each restaurant, each interaction, and each bite, DTF aims to bring people together to inspire appreciation of culture.

Benefits and Perks:

• Competitive Pay & Benefits
• Employer Contribution for individuals and eligible dependents’ medical insurance
• Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• Commuter Spending Accounts
• 401(k) Plan with company match
• Employee Assistance Program
• Discounts through BenefitHub
• Employee Meal Discounts
• Opportunities for growth; we love promoting within!

About the Role:

Din Tai Fung is seeking a strategic and innovative Instructional Design Manager to lead our instructional design efforts within the Learning and Development team. This role will manage the development of impactful and engaging learning experiences, including e-learning modules, workshops, and interactive activities. The Instructional Design Manager will oversee instructional design, working closely with content specialists and subject matter experts (SMEs) to ensure all learning content is accurate, aligned with business objectives, and consistently meets brand standards. This role will play a critical part in driving continuous improvement in our training programs while ensuring consistency and excellence in learning delivery across the organization.

• Lead the Development of Engaging Learning Experiences:
  • Manage the transformation of content drafts into dynamic e-learning modules, workshops, presentations, scenarios and other learning materials.
  • Guide the team in using instructional design models and tools to create compelling and effective learning experiences that align with business goals.
  • Ensure that all learning programs are scalable, engaging, and aligned with Din Tai Fung’s learning and people development strategy.
• Collaborate to Ensure Content Accuracy and Impact:
  • Work closely with content specialists, SMEs, and stakeholders to ensure that training content is accurate, up-to-date, and relevant to the needs of the organization.
  • Facilitate content review processes, incorporating feedback to continuously improve the quality and effectiveness of learning materials.
• Leverage Technology and Instructional Design Tools:
  • Lead the team in utilizing e-learning authoring applications (e.g., Articulate, Captivate), Adobe Creative Suite, and other tools to develop training materials.
  • Stay informed about emerging instructional design trends and technologies to enhance the learning experience.
  • Identify and implement the most effective tools and technologies to streamline content creation and delivery.
• Ensure Quality and Foster Continuous Improvement:
  • Conduct thorough quality assurance reviews of all training materials to ensure clarity, consistency, and alignment with Din Tai Fung’s brand standards.
  • Analyze learning effectiveness using data-driven insights from assessments, learner feedback, and performance metrics to refine training programs.
  • Implement strategies for continuous improvement in the learning design and development process.
• Oversee Training Program Development and Deployment:
  • Manage the end-to-end process of developing and deploying training programs, ensuring they are delivered efficiently and on time.
  • Optimize the Learning Management System (LMS), ensuring that all learning content is accessible, user-friendly, and available to the target audience.
  • Measure the effectiveness of learning programs and use data to recommend improvements and enhancements.

Role Competencies: Builds effective teams, Value differences, Decision quality, Develops talent, Plans and aligns

Job Requirements:

• Experience:
  • 5+ years of experience in instructional design, with a proven track record of leading and developing engaging learning programs.
  • At least 2 years of experience in a managerial role overseeing instructional design teams or projects.
  • Demonstrated proficiency in e-learning authoring tools (e.g., Articulate, Captivate), Adobe Creative Suite, and other relevant instructional design technologies.
• Skills:
  • Strong leadership and project management skills with the ability to guide and mentor a team.
  • Excellent written and verbal communication skills, with experience in collaborating with content specialists and SMEs to create effective learning content.
  • Deep understanding of instructional design models (e.g., ADDIE, SAM) and experience applying them to real-world training initiatives.
  • Ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced environment.
• Education:
  • Bachelor’s degree or advanced education in Instructional Design, Education, Learning & Development, or a related field preferred.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative. Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V

Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally.