eLearning Specialist
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Get to know the opportunity:
Are you a creative, tech-savvy professional who thrives on designing cutting-edge, point-of-need learning solutions? Do you have a passion for driving impactful learning strategies that leverage modern technology to achieve real results?
As an eLearning Specialist at Voya, you will be responsible for designing, developing, and implementing engaging and effective eLearning programs. This role requires a creative and technical individual who can work collaboratively with subject matter experts and other stakeholders to create high-quality educational content.
Your work will directly contribute to every employee’s professional growth and have a lasting impact across the organization.
The ideal candidate is:
- Creative with a Purpose: You bring creativity to your work, ensuring that learning materials are engaging, innovative, and aligned with learning and performance goals.
- Empathetic: You genuinely care about the learning experience of others and are motivated by the desire to help them succeed.
- Collaborative: You enjoy working with others, sharing ideas, and creating solutions that benefit the team.
- Supportive: You are patient and understanding, always ready to assist others and provide the guidance they need to excel.
Please Note: Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.
Profile Description:
- Designs and develops interactive and multimedia-rich eLearning content using various authoring tools.
- Ensures all eLearning content aligns with brand standards, instructional design principles and best practices.
- Prepares content outlines, scripting, knowledge checks, voiceovers and other logistics needed to create interactive micro level self-paced learning modules.
- Maintains and updates existing eLearning courses to ensure content remains current and relevant.
- Provides technical support and troubleshooting for eLearning platforms and tools.
- Stays up to date with the latest trends and technologies in eLearning and instructional design.
- Manages learning content, reporting and end-user experience in the Learning Management System (Workday Learning).
- Assesses program effectiveness: Works with the L&D team to review usage, participant feedback, evaluations, and key performance indicators to evaluate program effectiveness.
- Coaches others on eLearning design.
- Other duties as assigned.
Knowledge & Experience:
Required:
- Bachelor’s degree or equivalent work experience.
- 3+ years of experience designing and developing eLearning and blended solutions.
- Proficiency with e-learning authoring tools such as Camtasia, Articulate suite of products, easygenerator or other course authoring and simulation tools experience.
- Excellent verbal and written communication skills to convey information effectively to various audiences.
- Understands the implications of a learning management systems on instructional design, assessments, and testing.
- Highly self-motivated and self-managed; ability to work independently and as part of a team with minimal coaching or supervision.
- Proficient computer skills needed, including MS Office, Teams, and SharePoint.
Preferred:
- Experience with AI/NLP simulation products is a plus.
- Knowledge of Insurance and Financial Services.
- Portfolio examples may be requested.
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Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$53,540 – $66,930 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.