Description

Job Description: E-learning Manager

Position Title: E-learning Manager

Location: University of Global Health Equity (UGHE), Butaro Campus with home base in Kigali

Reports To: Chair: Centre for Transformative Technologies

Position: Full-Time

Overview

The University of Global Health Equity (UGHE) is seeking a highly qualified E-learning Manager to support and enhance its academic programs. The successful candidate will be an expert in Canvas as a Learning Management System (LMS) and possess extensive experience in online teaching and assessment, developing and managing an e-learning programs, training staff and faculty, and designing e-learning work across various departments. Additionally, the candidate will be responsible for managing the UGHE LMS platforms such as Canvas, Elantra and Populi, as well as administering all related digital subscriptions and software.

The candidate will be required to understand the importance of the following aspects of an e-learning program: Pedagogical, technological, evaluation, management, and support.

Key Responsibilities

LMS Management and Support:

• Serve as the primary administrator and expert for Canvas and the other UGHE LMS ensuring optimal functionality and user experience.
• Manage and support additional LMS platforms, including Elantra and Populi
• Oversee the administration and maintenance of e-learning systems, ensuring seamless integration and operation.

E-learning Content Development

• Collaborate with academic departments to design, develop, and implement high-quality e-learning materials.

Provide instructional design support and guidance to faculty for creating engaging and effective online courses

• Ensure that all e-learning content adheres to best practices and accessibility standards
• Curriculum development skills including knowledge of instructional design principles.

Online Exams And Assessments

• Develop and manage online examination processes, ensuring security, integrity, and efficiency
• Provide training and support to faculty and students on the use of online exam tools and platforms.
• Implement and oversee procedures for online exam proctoring and grading.

E-learning Resources Management

• Maintain and expand the university’s e-learning library, ensuring a comprehensive collection of digital resources
• Curate and manage access to e-books, journals, multimedia content, and other educational materials
• Implement and manage a system for tracking and reporting usage of e-learning resources.

Training And Development

• Conduct regular training sessions and workshops for faculty and staff on the effective use of e-learning tools and technologies
• Develop training materials and resources to support ongoing professional development
• Provide one-on-one support and coaching to faculty and staff as needed.

Technical Support And Troubleshooting

• Provide technical support to students, faculty, and staff for all e-learning systems and tools
• Troubleshoot and resolve issues related to LMS functionality, online exams, and e-learning resources
• Liaise with IT support teams to address and resolve more complex technical issues
• Experience with ChatGPT and current AI developments.

Subscription And Software Management

• Administer all subscriptions and software licenses related to e-learning, ensuring timely renewals and cost-effectiveness
• Monitor and manage budgets related to e-learning technology and resources
• Stay up-to-date with emerging e-learning technologies and make recommendations for new tools and platforms.

Qualifications

• Master’s degree in Education, Educational Technology, Information Technology, or a related field
• Minimum of 5 years of experience in e-learning management, instructional design, or a related role
• Expertise in Canvas LMS is mandatory, preferred additional experience with Elantra and Populi.
• Proven experience in managing online exams and e-learning resources.
• Strong technical skills and proficiency in e-learning software and tools
• Excellent organizational and project management skills
• Strong communication and interpersonal skills, with the ability to train and support diverse user groups
• Ability to work independently and collaboratively in a fast-paced academic environment
• Experience in a medical school is a plus
• Commitment to the mission and values of UGHE.

How To Apply

Applicants should provide: (1) a resume, (2) a cover letter detailing interest and aptitude for the position, (3) names and contact information of three professional references who can attest to work experience, and (4) copies of all degrees earned. Please upload your cover letter and copies of degrees as a single PDF file under “Additional Files” on the application page.

University of Global Health Equity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Organizational Profile

UGHE is a new kind of university focused on training the next generation of global leaders in health care delivery. The university launched in Rwanda in September 2015. Through an academic experience uniquely rooted in the values of equity, students are empowered to both ease suffering at the bedside and drive transformational, systemic changes to the health system.

UGHE is an initiative of Partners In Health (PIH), an internationally recognized non-profit organization whose mission is to provide a preferential option for the poor in health care. In over nearly three decades of operating alongside public sectors in countries around the world, PIH has developed a model to deliver high quality healthcare to some of the world’s most marginalized communities. Nowhere has this impact been more profound than in Rwanda, where Inshuti Mu Buzima—PIH’s sister organization—and our government partners have driven innovation for a decade.

Members of the UGHE community are tenacious and resolute in our drive to attain social justice, make common cause with those in need, listen to and learn from others, and operate with honesty and humility as we uphold academic integrity and intellectual curiosity. The University of Global Health Equity seeks individuals committed to these values to join the team.

Commitment to Safeguarding and Prevention of Sexual Exploitation, Abuse and Sexual Harassment:

At UGHE, we are committed to ensuring that those who benefit from our work- including community members – as well as our students, contractors, staff, and visitors to our campus are treated with dignity and respect and protected from sexual exploitation, abuse and harassment and any form of systemic abuse, whilst reducing risk and vulnerabilities. A range of pre-employment checks will be undertaken in conformity with UGHE’s policy.

UGHE will request information from applicants’ previous employers about any findings of fraud, harassment, sexual harassment and any form of systemic abuse or incidents under investigation when the applicant left employment. By applying, the job applicant confirms their understanding of these recruitment procedures.

About Organization

Partners In Health (PIH) is a non-profit, global health organization that fights
social injustice by bringing the benefits of modern medical science first and
foremost to the most vulnerable communities around the world. PIH focuses
on those who would not otherwise have access to quality health care. PIH
partners with the world’s leading academic institutions to create rigorous
evidence that shapes more sound and all-inclusive global health policies. PIH
also supports local governments’ efforts to build capacity and strengthen
national health systems. As of today, PIH runs programs in 11 countries
(Haiti, Peru, Rwanda, Mexico, Sierra Leone, Liberia, Malawi, Lesotho, Russia,
Kazakhstan, Navajo Nation), where it provides direct care to millions of
patients, through public facilities and community engagement.