Key Job Responsibilities:

• Develop new course materials, redesign, or update existing courses in authoring software.
• Responsible for the end-to-end course development process, including creating storyboard, designing and developing engaging and interactive e-learning courses, reviewing, testing, and publishing.
• Identify the best ways to illustrate course content by selecting colors, images, typography, and layout while complying with industry and Citi standards.
• Create supporting material/media such as: videos, infographics, job aids, and simulations.
• Develop assessments, including knowledge checks or quizzes, to measure learners’ comprehension and ensure alignment with learning objectives.
• Work with subject matter experts to review, refine, and credibly challenge content and offer suggestions from a learning perspective.
• Perform course design review; provide feedback/suggestions on course design, grammar, functionality, consistency, images, spacing, etc.
• Communicate project status and challenges effectively to stakeholders, ensuring transparency and timely updates for informed decision making.
• Create ADA course documentation.
• Provide and be receptive to feedback.

Qualifications:

• Must provide portfolio with e-learning work samples using authoring software at time of application.
• Proficient in e-learning authoring tools: dominKnow “DK1”, Storyline, Snagit, Camtasia, Adobe Creative Suite, e.g., Photoshop, etc.
• Excellent creativity and design skills, with the ability to cohesively integrate lines, color, shape, space, images, and typography to create visually appealing and well-structured courses.
• Demonstrated experience incorporating adult learning theory, practices, and methodologies into the creation of training materials used in a business setting.
• Proficient in Microsoft Office: PowerPoint, Word, Outlook.
• Ability to communicate professionally with all levels of management.
• Able to organize workload and manage multiple projects.
• Detail-oriented; ability to work in a fast-paced environment.
• Ability to perform duties with minimal direction.
• Proficiency in written and spoken Spanish strongly preferred.
• Minimum 5 years of instructional design experience with at least 2 years’ experience in a corporate environment.
• Bachelor’s degree in Instructional Design, Communication, or related field is preferred, master’s degree is a plus.

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Job Family Group:

Human Resources——————————————————

Job Family:

Talent, Development, Learning & Diversity——————————————————

Time Type:

Full time——————————————————

Primary Location:

Jacksonville Florida United States——————————————————

Primary Location Full Time Salary Range:

$70,720.00 – $106,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Dec 26, 2024——————————————————

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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