Welcome to Whataburger Careers!

This position is responsible for leading the design, execution, implementation, and coordination of initiatives/programs/processes to drive organizational performance. This position is also responsible for leading the development and implementation of leadership development philosophies and programs aimed to enhance Family Member (employee) capabilities, address skill gaps, and promote Family Member growth and career development. Responsible for influencing the Family Member experience by cultivating a culture of continuous learning and development.

Total Rewards

• Competitive Weekly Pay
• Bonus Program with 250% Upside Potential
• Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance
• Opportunities for Career Development and Growth
• Healthcare and Life Insurance Benefits
• Paid Time Off – 5 Weeks on Day 1
• Flex Weeks – Remote Work Arrangement
• Paid Corporate Holidays
• 401(k) Savings Plan with a Competitive Company Match
• Paid Parental Leave – Subject to Eligibility Requirements
• Short-Term Disability
• Long-Term Disability
• Scholarship Program – You and Your Dependents are Eligible!
• Whataburger Family Foundation (Hardship Grant Assistance)
• Wireless Service Discounts
• Computer & Software Discounts
• Fitness / Gym Discounts
• Awards and Recognition For All You Do
• Retirement Celebration Program

Responsibilities

• Directs the designing, implementing, and managing of comprehensive leadership development initiatives and programs that align with the strategic goals of the Brand.
• Collaborates with stakeholders to identify leadership needs. Designs, develops, and delivers training programs to foster a culture of continuous learning and development.
• Designs, develops, and executes a talent development strategy and solutions that support the organization’s long-term and short-term objectives; to include individual and leadership capabilities.
• Works closely with stakeholders to ensure the philosophy, strategy, initiatives, and programs are clearly defined, understood, and adopted within the organization to drive consistency, continual improvement, and a sustainable business competitive advantage.
• Partners with stakeholders to develop and launch intentional leadership development programming for our leaders at key transitions and throughout their leadership journey.
• Oversees the delivery of talent development based on skills assessment, performance management, and needs of the organization
• Establishes and monitors metrics to measure and evaluate the effectiveness of talent development initiatives.
• Partners cross-functionally to drive future programming and opportunities to grow Family Member capabilities and readiness. This includes collaborating with subject matter experts across the Brand in crafting new resources and experiences.
• Creates compelling communications and other internal content to drive change management efforts supporting our People & Organizational Success strategy.
• Analyzes and anticipates organizational needs; identifies and recommends leadership development improvement opportunities/initiatives.
• Builds and translates the long-term talent development strategy into curated and purposeful experiences across different platforms (virtual, in-person, peer groups, etc.).
• Assumes additional responsibilities as assigned.

Education

• Bachelor’s degree or any equivalent combination of educational and work experience required
• Master’s degree preferred

Experience

• 10+ years’ experience in learning, talent and leadership development
• 5+ years’ experience supervising others at various organizational levels, preferably at a regional or higher level
• 9+ years’ experience as project or program director

Knowledge, Skills & Abilities

• Proficiency in MS Office Word, Excel, Outlook, Power Point, and Visio (as applicable)
• Proficiency in Workday (as applicable)
• Demonstrated ability to design and execute a comprehensive learning and development strategy in an organization with a growing workforce
• Demonstrated strong analytical and problem-solving skills with a data-driven and evidence-based approach to decision making and influencing
• Demonstrated ability to lead learning and development program development
• Demonstrated ability to create innovative learning modalities and learner experiences including micro-learning, virtual learning, user journeys, and learning management
• Advanced ability to communicate, influence and negotiate decisions while motivating staff
• Advanced ability to create and implement given strategic direction
• Ability to work in a team environment

Working Conditions/Travel Requirements

• Expected to work the necessary time to satisfactorily fulfill job responsibilities
• Must be able to report to work timely and as required by operational/business needs
• Must be able to work a full-time schedule and work outside of normal business hours when necessary
  • Must be able to travel occasionally both locally and long distances (including air travel), to worksites, meeting sites, and other locations
  • Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence

300 Concord Plaza Dr San Antonio TX 78216-6903

About Organization

Over six decades ago, an adventurous and determined entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand, located on Ayers Street in Corpus Christi, Texas, “Whataburger.”

Our founder's original vision still inspires everything we do. Each and every Whataburger is still made to order—when it's ordered. We still greet our customers with a smile 24 hours a day, seven days a week. And while we now serve hot, fresh food at nearly 800 Whataburger restaurants from Arizona to Florida, that burger stand in Corpus Christi is never far from our hearts.

From two original employees in Corpus Christi to over 36,000 across 10 states, Whataburger is more successful than ever. In 2015, the company achieved $2 billion in sales. Whataburger has been recognized as the top performer in Nation’s Restaurant News’ Social 200 which spotlights companies with the highest social engagement. In 2016, Whataburger earned the COEX Innovation Award for Marketing and Service for a National Chain. Our success and industry recognition along with the commitment of our employees, who we like to refer to as our Family Members, demonstrates the strength of our company and brand. Whataburger continues to strive for excellence as and is poised for continued growth and success.