Director of Learning and Professional Development

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Director of Learning and Professional Development

Job Profile Title

Associate Director D, Human Resources, School/ Center

Job Description Summary

The Director of Learning and Professional Development will develop, implement, and evaluate training programs and initiatives. Collaborate with various stakeholders to identify learning needs, design effective training materials, and deliver interactive and engaging training sessions. Will assess the effectiveness of the training programs through evaluations and feedback, making necessary adjustments to continuously improve the learning experience.

In collaboration with the DAR’s central HR department, Core HR Talent Management team, DAR Services Training and Technology team, other University resources, CASE (Council on the Advancement and Support Education) will oversee and enhance synchronous and asynchronous learning experiences. The Director of Learning and Professional Development will create and leverage internal and external networks to maximize knowledge sharing among peers and other subject matter experts, as well as stay current with emerging and best practices.

Job Description

Job Responsibilities

• In consultation with the CECO, design, develop, and lead training programs and materials to grow organizational effectiveness that promotes professional development for all staff including senior leaders, managers, and administrative support staff
• In collaboration with the CECO, create a strategic plan that includes learning and development initiatives, goals, timelines, and metrics
• Partner with senior leaders and managers to understand staff needs and define, design, and drive innovative training programs that improve the employee experience, advance strategic initiatives, and develop organizational capacity for growth and innovation
• Partner with CORE HR and external collaborators to enhance training and development initiatives
• Collaborate with the CECO and Associate Vice President for DAR Diversity Initiatives, to create, develop, and enhance trainings by equipping staff with competencies to recognize and celebrate diversity, equity, including and belonging in DAR team’s daily work experiences
• Partner with Director of Business Process Integration and Technology Training to strategize and collaborate on systems training initiatives
• Assess the effectiveness of training programs by using learning metrics and analytics to measure and evaluate training offerings and support agile and systematic program improvement in alignment with strategic priorities and goals
• Conduct analysis to determine learning needs based on projected competencies, career development, organizational change, and external factors for Workday Talent Management content building and management. This includes all levels of DAR with an emphasis on frontline fundraising learning strategies and programs
• Leverage Learning Management System (Workday) and appropriate delivery technologies to address specific learning needs
• Assess the effectiveness of learning strategies and training programs on employee performance and organization goals. Provide coaching and mentoring to managers to reinforce learning and support their staff and their own development.
• Lead and manage internal and external internship programs including the CASE Advancement Internship Program
• Collaborate with CECO and Director of HR to lead a management development program to assist managers in navigating the DAR’s organization, financial processes, employment processes/law, performance management processes, and communication skills. Develop and maintain ongoing management development program to further empathic leadership, assessment of leadership styles, and accountability

Please provide a resume and cover letter in order to be considered for this role. Please upload all documents in the “Resume/CV” section of the application prior to submitting.

Qualifications

• Bachelor of Arts; Master’s preferred and 5 to 7 years of experience in Organizational Development, Leadership Development, or Training, with proven success in building programs or equivalent combination of education and experience is required.
• Track record of delivering, from the ground up, new adult learner programs and materials with total oversight and ultimate accountability of the team and programs’ success
• Prior experience overseeing successful design and implementation of both synchronous and asynchronous training for large, physically distributed audiences
• Demonstrated personal commitment to diversity, equity, and inclusion with proven success at coaching and leading diverse teams effectively
• Proven experience using data and metrics to inform research, planning, development, implementation, and continuous improvement

Job Location – City, State

Philadelphia, Pennsylvania

Department / School

Development and Alumni Relations

Pay Range

$61,046.00 – $110,000.00 Annual Rate

Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Tuition: Take advantage of Penn’s exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
• Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
• Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
• Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
• Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
• Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
• University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
• Discounts and Special Services: From arts and entertainment to transportation and mortgages, you’ll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
• Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
• Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
• Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay