Director, Learning & Development

Overview

Spring EQ was founded to help homeowners unlock the value of their home by providing visibility and quick and easy access to that equity. Spring EQ has a specialty focus on home-equity lending. By surrounding ourselves with some of the brightest, hard-working minds in the industry, we constantly improve the loan experience for our customers.

At Spring EQ, we:

• Strive to make every customer interaction a great one.
• Recognize behind every loan is a person or family trusting us to handle what may be a once in a lifetime transaction.
• Work hard and have fun to get the job done.
• Recognize each team member’s unique value.
• Encourage ways for our team members to learn, develop, diversify, and grow with Spring EQ.
• Promote our team members so they can share their knowledge with others.
• Innovate, innovate, innovate.
• Create and embrace the latest technology.
• Simplify constantly, challenging every process we use to better accomplish our goals.
• Build upon a strong company culture and foster an environment of togetherness, support, and accountability.

Spring EQ is seeking a Director of Learning & Development to join our rapidly growing team. This position holds a critical role in development of our Learning and Development team to ensure that we keep pace with the growing needs of our team members and business. 

This role requires someone with a history of assuming personal ownership for these processes, and demonstrating the ability to work independently and efficiently. This critical role requires a passionate and detail-oriented individual who holds Spring EQ’s values of integrity, accountability, and positivity in high regard.

Responsibilities

• Planning and executing on the organization’s overall L&D strategy 
• Managing a team of training professionals
• Energizing a culture of lifelong learning
• Introducing new L&D programs on an ongoing basis to support changing strategic objectives
• Anticipating (and eliminating) future skills gaps through incisive new L&D programming
• Building relationships with third-party resources, vendors and partners to roll out learning models
• Creating customized development plans
• Collaborating with senior leaders to implement effective deployment strategies
• Identifying new tools to enhance human capital capabilities across the organization

Qualifications

• Bachelor’s degree in a relevant field 
• Five (5) to ten (10) years of experience spearheading L&D initiatives
• Proven success at the helm of the L&D function
• Familiarity with experiential learning, gamification and emerging trends in L&D
• Working knowledge of L&D best practices, tools, methodologies and more
• Experience leveraging digital tools to drive measurable benefits
• Knowledge of key performance indicators (KPIs) relevant to the L&D function
• Virtual learning expertise
• Time is money – at Spring EQ we recognize the importance of working with a sense of urgency, we need people who can fit in to a fast-paced environment.
• Spring EQ values integrity – we are looking for candidates who recognize the importance of respect, honesty and fairness, and demonstrate these things in their everyday lives.
• We worked hard to stay updated with the industry technology, therefore we need our team members to be comfortable with established, and willing to adapt to new technology.

Company Benefits 

• 401k Company Match
• Commuter Benefits
• Company Holidays
• Credit Union Membership
• Dental Insurance
• Dependent Care Plan
• Disability Insurance
• Employee Assistance Program
• Life Insurance
• Medical Insurance
• Paid Time Off Plan
• Vision Insurance

Spring EQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.